At a Glance
- Tasks: Manage utility accounts for properties, ensuring accuracy and timely delivery.
- Company: Encore, a leading residential property management company with a personal touch.
- Benefits: Competitive salary, growth opportunities, and a fun, supportive team environment.
- Other info: Hybrid working model with 3 days in the office and 2 days from home.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: Detail-oriented, organised, and great at problem-solving.
The predicted salary is between 26500 - 26500 € per year.
At Encore, we’re here to make residential property management feel personal, thoughtful, and seamless. Since we opened our doors in 2004, our mission has been simple: to deliver an outstanding experience for every customer, with genuine care at the heart of everything we do. We don’t just look after buildings, we look after the people who call them home, treating each property as if it were our own. The Encore culture not only attracts the brightest talent, but also industry recognition as we've been awarded Employer of the Year on many occasions. Our ambition is to be regarded as the most professional managing agent in the country – with a team of exceptional people who are energised by what they do. We’re all about communication, collaboration, teamwork, and having fun while we work. By creating an inviting environment for our people to be inspired, learn and flourish can make all the difference.
Are you highly organised, detail‑oriented and great at keeping things moving behind the scenes? We’re looking for a Utilities Administrator supporting the supplier accounting function for a portfolio of properties on behalf of one of PREIM’s key clients. This is a fantastic opportunity for someone who enjoys working in a fast‑paced environment, solving problems, building strong working relationships and delivering accurate work to tight deadlines. You’ll work closely with both the client team and external utility suppliers, playing an important role in ensuring the smooth administration of utility accounts for void properties.
What You’ll Be Doing
- Managing the utilities process for a portfolio of void properties
- Receiving and scanning purchase invoices and statements from utility suppliers and councils
- Recording and allocating purchase invoices, ensuring:
- correct billing addresses
- accurate start and end dates
- meter readings are checked
- billing is accurate
- Contacting utility suppliers and councils to investigate and resolve billing queries
- Ensuring all invoice queries are investigated, or actively under investigation, within the month
- Closing completed properties promptly and settling final bills with all suppliers
- Preparing fortnightly payment runs for review by the Head of Support Services
- Producing creditors reports for client review
- Raising BACS files and bank movement reports
- Supporting the accounts team and other departments with day‑to‑day and ad hoc tasks
- Liaising with the key client to ensure urgent matters are handled efficiently
What We’re Looking For
Qualifications and experience
- Experience in service charge client accounting would be an advantage, but is not essential
- Experience with Qube and/or Citrix is desirable, but not essential
Skills
- Excellent time management, prioritisation and diary management skills
- Strong team‑working ability, with an approachable and helpful attitude
- Excellent written and verbal communication skills
- Strong IT skills, including proficiency in Microsoft Outlook, Word and Excel
Behaviours
- Thorough – you have excellent attention to detail and think beyond the checklist
- Accountable – you take ownership and see tasks through to completion
- Committed – you take pride in your work and care about team performance
- Mature – you bring a practical, common‑sense approach and spot opportunities for improvement
- Positive – you have a can‑do attitude and contribute positively to team morale
Why Work with Us?
- Great Team Environment: You’ll be part of a friendly, supportive team that works hard and has fun along the way.
- Growth Opportunities: We believe in helping our people grow. With extensive training and development, you’ll have plenty of opportunities to advance your career.
- Competitive Salary & Perks: We offer a competitive salary, benefits, and a positive workplace culture where your contributions are valued.
At Encore, we pride ourselves on delivering outstanding service and managing valuable residential estates with expertise and care. This is your opportunity to grow into a leadership role while making a real impact in the lives of our clients. Encore operates a hybrid working model; for this role, the requirement is 3 days in the Peterborough office, 2 days from home. The salary banding for this role is £26,500.
Utilities Property Administrator in Peterborough employer: Encore
Encore is an exceptional employer that prioritises a supportive and collaborative work culture, making it a fantastic place for individuals seeking meaningful careers in residential property management. With a strong focus on employee growth through extensive training and development opportunities, as well as a competitive salary and benefits package, Encore fosters an environment where team members can thrive while delivering outstanding service to clients. Located in Peterborough, the hybrid working model allows for flexibility, ensuring a healthy work-life balance while being part of a friendly and energetic team.
StudySmarter Expert Advice🤫
We think this is how you could land Utilities Property Administrator in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the property management industry, especially those who work at Encore. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching common questions for Utilities Administrators. Think about how your skills in organisation and problem-solving can shine through. We want to see how you can bring that positive, can-do attitude to the team!
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've tackled complex tasks or resolved billing issues in the past. This will demonstrate your thoroughness and commitment to delivering accurate work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our fantastic team at Encore.
We think you need these skills to ace Utilities Property Administrator in Peterborough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see genuine enthusiasm and a bit of flair in your writing. Remember, we’re all about communication and teamwork, so don’t be afraid to show us who you are.
Tailor Your Application:Make sure to tailor your application to the Utilities Property Administrator role. Highlight your relevant experience and skills that match what we’re looking for, like your attention to detail and problem-solving abilities. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Encore
✨Know the Company Inside Out
Before your interview, take some time to research Encore and their approach to residential property management. Understand their mission, values, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Organisational Skills
As a Utilities Property Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your time management skills and how you prioritise work to meet tight deadlines, as this will resonate well with the role's requirements.
✨Demonstrate Your Problem-Solving Abilities
Expect questions that assess your ability to handle billing queries and resolve issues with utility suppliers. Prepare specific scenarios where you identified a problem, took ownership, and implemented a solution. This will showcase your proactive attitude and commitment to delivering accurate work.
✨Communicate Effectively
Since the role involves liaising with clients and suppliers, practice your communication skills. Be ready to discuss how you would approach difficult conversations or explain complex information clearly. Good verbal and written communication is essential, so consider preparing a few key points about your communication style and how it aligns with Encore's collaborative culture.
