At a Glance
- Tasks: Welcome residents, solve problems, and ensure safety in a vibrant London setting.
- Company: Join a dynamic team dedicated to outstanding customer service.
- Benefits: Enjoy 20 days annual leave, health perks, and fun company events.
- Other info: Flexible 4 on 4 off schedule with great career growth potential.
- Why this job: Make a real difference in people's lives while working nights in the heart of London.
- Qualifications: Customer service experience is valued; a positive attitude is essential.
The predicted salary is between 29870 - 29870 £ per year.
Join Our Team as a Concierge in London! Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive, customer‑focused Concierge to join our dynamic team in the heart of London. If you’re committed to maintaining high standards and resolving issues efficiently, this role is perfect for you.
Key Details
- Location: London – must live within a 60‑minute commute from the site.
- Annual Salary: £29,870
- Hours/Working Pattern: 7 pm–7 am, 4 on 4 off
Responsibilities
- Welcome and assist residents and visitors, handling queries and maintenance requests.
- Problem‑solving: address issues promptly, including maintenance and emergencies, escalating to the building manager as needed.
- Security: conduct regular site walk‑arounds, check IDs and monitor CCTV.
- Parcel management: handle and record deliveries ensuring smooth communication and pick‑up.
- Maintain presentation: keep the concierge area and lobby presentable.
- Safety checks: identify health and safety hazards, assist with fire alarm, emergency lighting, and smoke vent testing.
- Local knowledge: offer advice and recommendations about the area to enhance residents’ experience.
Qualifications
- Experience as a concierge is a plus, but strong customer service or security background is equally valued.
- Excellent written and verbal communication skills.
- Health & safety qualifications advantageous but not essential.
- Positive, can‑do attitude, attention to detail and ability to handle responsibilities with care.
Benefits
- 20 Days Annual Leave (pro‑rata) + Bank Holidays + Your Birthday Off.
- Cycle to Work Scheme.
- MediCash.
- SmartHealth – online health services for you and your immediate family.
- Eye Care Vouchers.
- Perkbox Rewards.
- Company Social Events.
- Pension Plan.
Night Concierge - Kensington (W8) employer: Encore
Encore in Glasgow offers a dynamic work environment where creativity and technical expertise thrive. As an AV Technician, you'll benefit from a supportive culture that prioritises teamwork and professional growth, alongside access to state-of-the-art technology and diverse event experiences. Join us to be part of a company that values service excellence and invests in your development within the exciting world of live events.
