Hire Account Handler in Melton Mowbray

Hire Account Handler in Melton Mowbray

Melton Mowbray Full-Time 23200 - 34800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage projects from start to finish and build strong client relationships.
  • Company: Join a dynamic company with a global presence and innovative culture.
  • Benefits: Enjoy private healthcare, generous leave provisions, and employee recognition schemes.
  • Why this job: Be part of exciting projects and make a real impact in the industry.
  • Qualifications: Must be a people person with excellent communication and negotiation skills.
  • Other info: Great career growth opportunities and access to state-of-the-art technology.

The predicted salary is between 23200 - 34800 £ per year.

The main purpose of the Hire Account Handler is to handle a project from start to finish and build up client relationships for the Dry Hire and Product Sales sectors. Additionally, they will develop and maintain existing client relationships and produce Dry Hire and Consumable quotations for clients.

Company Benefits:

  • Private Healthcare after 12 months of continuous service
  • Employee supported volunteering
  • Enhanced family leave provisions
  • Perkbox and Employee assistance Programme
  • Company sick pay
  • Employee recognition scheme
  • Generous employee referral scheme
  • Clearly defined Career path (and all the important support along the way)
  • Access to state-of-the-art technology
  • Global presence and opportunities worldwide
  • Long Service Programme

Key Job Responsibilities:

  • Deliver World-Class Service to our external and internal customers
  • Handle a project from start to finish, including but not limited to:
  • Book equipment utilising the equipment within our own inventory
  • Arrange transfers between depots where required
  • See the Big Picture by arranging sub hires efficiently and effectively
  • Book internal and external transport
  • Liaise with Asset Logistics when a Project / Job is ready to print
  • Manage payment terms and invoicing schedules
  • Book and arrange replacement equipment to be delivered to a client
  • Drive Results by building up client relationships, maintaining and retaining them for the Dry Hire and Product Sales sectors. Also, taking enquiries from customers and producing accurate quotes for Dry Hire and Consumable Sales.
  • Communicating effectively across all departments of the company
  • Out of hours emergency contact – receive calls and deal with any issues, whether that’s advice or organising extra or replacement equipment to be delivered
  • Represent us at exhibitions such as PLASA Show, PLASA Focus and ABTT
  • Keep all work-related information confidential and always act in a professional manner, in all work and industry-social situations
  • Keep yourself up to date with new trends, products & new technology in the industry
  • Follow all safety practices and policies
  • Greeting visitors and asking them to sign in and put on a high vis if applicable, making them aware of our H&S practices and policies
  • When required, taking card payments for Hires and Sales
  • Promote a collaborative, inclusive and mutually supportive environment
  • Competencies:

    • A real people person who is confident, friendly, calm, and approachable with a generally cheerful demeanor, has an engaging personality and a sense of humour
    • Excellent telephone manner
    • Enthusiastic and self‑motivated
    • A proven track record showing successful business development, and a real desire to succeed in business
    • A strong negotiator with the ability to persuade
    • Well presented
    • Articulate with great verbal and written communication skills
    • Used to working on multiple projects at once, and can prioritise
    • Used to working to tight deadlines
    • Excellent planning and time management skills
    • Knowledge of standard packages such as Outlook / Word / Excel / Powerpoint and also hire tracking systems (easyjob preferred)
    • Confident presenting in front of large groups of people
    • Ability to work in a team and on your own
    • Previous experience within the industry is essential

    Work Environment:

    Work is performed in a warehouse and office environment. Team members must adhere to appearance guidelines as defined by Encore. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

    The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

    Hire Account Handler in Melton Mowbray employer: Encore

    At our Old Dalby location, we pride ourselves on being an excellent employer that values employee well-being and professional growth. With benefits such as private healthcare, enhanced family leave, and a clearly defined career path, we foster a supportive work culture that encourages collaboration and innovation. Our commitment to employee recognition and access to state-of-the-art technology ensures that you will thrive in your role as a Hire Account Handler while building meaningful client relationships.
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    Contact Detail:

    Encore Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Hire Account Handler in Melton Mowbray

    ✨Tip Number 1

    Get to know the company inside out! Research their projects, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

    ✨Tip Number 2

    Network like a pro! Attend industry events or exhibitions where the company is present. It's a great way to meet potential colleagues and make a lasting impression before you even apply.

    ✨Tip Number 3

    Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your people skills and ability to handle multiple projects, as these are key for the Account Handler position.

    ✨Tip Number 4

    Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

    We think you need these skills to ace Hire Account Handler in Melton Mowbray

    Client Relationship Management
    Project Management
    Quotations Preparation
    Communication Skills
    Negotiation Skills
    Time Management
    Planning Skills
    Problem-Solving Skills
    Technical Knowledge of Equipment
    Teamwork
    Attention to Detail
    Adaptability
    Customer Service Orientation
    Proficiency in Microsoft Office Suite
    Experience with Hire Tracking Systems

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Hire Account Handler role. Highlight your experience in handling projects and building client relationships, as these are key aspects of the job. We want to see how your skills match what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in business development and client management. We love a good story!

    Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent verbal and written communication skills. Keep it clear, concise, and engaging – we want to see your personality shine through!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

    How to prepare for a job interview at Encore

    ✨Know the Role Inside Out

    Before your interview, make sure you thoroughly understand the responsibilities of a Hire Account Handler. Familiarise yourself with the key tasks like handling projects from start to finish and building client relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

    ✨Showcase Your People Skills

    As a Hire Account Handler, being a 'people person' is crucial. Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your communication skills and any experience you have in negotiating or persuading clients, as this will resonate well with the interviewers.

    ✨Demonstrate Your Organisational Skills

    Since the role involves managing multiple projects and tight deadlines, be ready to discuss your planning and time management strategies. Share specific instances where you've juggled various tasks effectively, and explain how you prioritise your workload to ensure everything runs smoothly.

    ✨Stay Updated on Industry Trends

    Make sure you're aware of the latest trends and technologies in the dry hire and product sales sectors. Mention any relevant news or innovations during your interview to show that you're proactive and engaged with the industry. This will not only impress the interviewers but also demonstrate your commitment to continuous learning.

    Hire Account Handler in Melton Mowbray
    Encore
    Location: Melton Mowbray

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