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- Tasks: Welcome guests, manage deliveries, conduct security checks, and address maintenance needs.
- Company: Luxury residential service provider in Greater London with a focus on customer satisfaction.
- Benefits: Annual salary of £29,870 and various perks to support your well-being.
- Why this job: Join a dynamic team and deliver outstanding service in a luxury environment.
- Qualifications: Strong communication skills and a background in customer service.
- Other info: Enjoy a rewarding experience with a focus on resident satisfaction.
The predicted salary is between 29870 - 29870 £ per year.
A luxury residential service provider in Greater London is seeking a Night Concierge to deliver outstanding customer service. The role involves:
- Welcoming guests
- Managing deliveries
- Conducting security checks
- Addressing maintenance needs
Ideal candidates will have strong communication skills and a customer service background. Join us for a rewarding experience with a focus on resident satisfaction in a dynamic team environment. This full-time position offers an annual salary of £29,870 and various perks to support well-being.
Luxury Night Concierge – London (4-on/4-off) employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Night Concierge – London (4-on/4-off)
✨Tip Number 1
Network like a pro! Reach out to people in the luxury service industry, especially those who work in residential services. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Night Concierge. This will help you feel more confident during interviews and show that you’re ready to deliver outstanding service.
✨Tip Number 3
Be proactive! If you see a job you like, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Stay positive and adaptable! The luxury service industry can be unpredictable, so highlight your flexibility and problem-solving skills in interviews. Show them you can handle anything that comes your way!
We think you need these skills to ace Luxury Night Concierge – London (4-on/4-off)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your skills.
Be Personable and Professional: Since this role is all about welcoming guests, let your personality shine through in your application. We appreciate a friendly tone, but keep it professional – balance is key!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Night Concierge role. We love seeing candidates who take the extra step.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Encore
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've gone above and beyond for guests in previous roles. This will show that you understand the importance of resident satisfaction.
✨Demonstrate Strong Communication Skills
Practice clear and confident communication. During the interview, make sure to listen carefully to questions and respond thoughtfully. You might even want to prepare a few questions of your own to show your interest in the role and the company.
✨Familiarise Yourself with the Role
Take some time to understand what being a Night Concierge entails. Research common responsibilities like managing deliveries and conducting security checks. This knowledge will help you answer questions more effectively and demonstrate your enthusiasm for the position.
✨Show Your Team Spirit
Since this role is part of a dynamic team environment, be prepared to discuss how you work well with others. Share examples of past teamwork experiences and how you contribute to a positive atmosphere, as this will resonate well with the interviewers.
