Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage resident requests in a luxury environment.
- Company: Join Encore, a leader in luxury concierge services in Ascot.
- Benefits: Enjoy a £30,000 salary, 24 days annual leave, and health rewards.
- Other info: Work a flexible 4 on 4 off schedule with great career growth potential.
- Why this job: Be part of a dynamic team that values outstanding service and luxury experiences.
- Qualifications: Experience in a 5-star environment and a passion for customer service.
The predicted salary is between 30000 - 30000 £ per year.
Encore is seeking a Concierge to join their team in Ascot, UK. The ideal candidate will have experience in a 5-star luxury environment and be committed to delivering outstanding customer service.
Responsibilities include:
- Greeting residents
- Handling maintenance requests
- Managing safety checks
The position offers an annual salary of £30,000, a 4 on 4 off working pattern, and various perks such as 24 days of annual leave and health rewards.
Luxury Concierge - 4 on 4 off, 5 Development employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Concierge - 4 on 4 off, 5 Development
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hospitality industry, especially those who work at Encore or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience in a 5-star environment and how you go above and beyond for guests.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a quick email to express your enthusiasm. It shows you're serious and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the unexpected! In luxury roles, you might face tricky scenarios during interviews. Think about how you'd handle unique requests or challenges, and be ready to share your solutions.
We think you need these skills to ace Luxury Concierge - 4 on 4 off, 5 Development
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any experience you've got in a 5-star luxury environment. We want to see how you've delivered outstanding customer service in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Be Personable: Since this is a concierge role, we’re keen on personality! Let your unique voice shine through in your application. A friendly tone can go a long way in making a great first impression.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Encore
✨Know Your Luxury Service
Familiarise yourself with the standards of a 5-star luxury environment. Research Encore's values and how they prioritise customer service. Be ready to share examples from your past experiences that demonstrate your commitment to excellence in service.
✨Showcase Your Problem-Solving Skills
As a Concierge, you'll often need to handle maintenance requests and safety checks. Prepare specific scenarios where you successfully resolved issues or improved a guest's experience. This will show your proactive approach and ability to think on your feet.
✨Practice Your Greeting
First impressions matter! Practice a warm and professional greeting that reflects the luxury service ethos. Think about how you would welcome residents and make them feel valued right from the start.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if Encore is the right fit for you. Consider asking about team dynamics or how they measure success in the Concierge role.