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- Tasks: Lead the setup and operation of audio-visual systems for events, ensuring customer satisfaction.
- Company: Join a global leader in event technology with a supportive culture.
- Benefits: Enjoy private healthcare, enhanced family leave, and a clear career path.
- Why this job: Be at the forefront of technology while making events unforgettable.
- Qualifications: Experience in audio-visual systems and strong leadership skills required.
- Other info: Dynamic role with opportunities for global travel and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Private Healthcare after 12 months of service, Enhanced family leave provisions, Perkbox and Employee assistance Programme, Company sick pay, Generous employee referral scheme, Clearly defined Career path (and all the important support along the way), Access to state-of-the-art technology, Global presence and opportunities worldwide, Long Service Programme.
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audio-visual systems in an event environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager or Senior Project Manager subject to function/region.
Key Job Responsibilities- Equipment Operation
- Configure and setup standard Video Control Switching systems (Barco E2/S3)
- Understand and configure video signal distribution systems (Lightware, Blackmagic, Birddog, Decimator Design)
- Rigging and alignment of multiple projection systems utilizing manual adjustment as well as software control
- Ability to configure, build and repair LED screens and their relative control processors (Absen/GLUX/Novastar COEX)
- Understanding of network infrastructure and protocols for signal and control (VLAN management/IPMX/NDI etc)
- Ability to run a team as HOD on installs and derigs, ensuring clear and concise communication and leadership
- Responsible for accurate and timely setup, operation, and breakdown of intermediate audio-visual equipment
- Troubleshoot technical issues and resolve problems quickly as they arise
- Complies with all Company security and safety measures
- Ensures equipment is secure from theft and/or damage when in use
- Adhere to health and safety regulations and wear appropriate PPE
- Report all health and safety issues to the HSE Manager or appropriate Manager onsite
- Customer Service
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers
- Be a leader, mentor and coach for other Technicians on Encore’s Delivering World Class Service philosophy
- Maintains a positive relationship with all clients through effective communication
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly
- Monitors events and checks in on customers throughout the day
- Understands and fosters the hotel/client relationship
- Technical Ability
- Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues
- Anticipates equipment challenges and changes in a timely and professional manner
- Understand department planning software, designing systems and schematics for all upcoming projects (Easyjob/Vectorworks/Lucidchart)
- Systems Knowledge
- Understands company processes, follows procedures and completes systems entry and paperwork accurately
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike
- Interacts with other staff and outside vendors for equipment
- Increases revenue by utilising floor up-selling techniques
- Work with clients to finalise invoices
- As needed, work within Encore systems and applications
Disclaimer: hospitality experience is preferred.
Technical Lead Video in London employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead Video in London
✨Tip Number 1
Network like a pro! Attend industry events and meet-ups where you can connect with potential employers and fellow tech enthusiasts. Don’t be shy; introduce yourself and share your passion for audio-visual systems!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous projects, especially those involving video control systems and event setups. This will give employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to video signal distribution and equipment troubleshooting. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Lead Video in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with audio-visual systems and customer service. We want to see how your skills match the Technical Lead role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Technical Skills: In your application, be specific about your technical abilities, especially with video control systems and troubleshooting. We’re looking for someone who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Encore
✨Know Your Tech Inside Out
Make sure you’re well-versed in the specific audio-visual systems mentioned in the job description, like Barco E2/S3 and Lightware. Brush up on your troubleshooting skills and be ready to discuss how you've handled technical issues in the past.
✨Showcase Your Leadership Skills
As a Technical Lead, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed projects or mentored others in previous roles. Highlight your communication style and how you ensure everyone is on the same page.
✨Customer Service is Key
This role emphasises customer satisfaction, so be ready to share experiences where you went above and beyond for clients. Think about how you’ve built relationships and ensured that client needs were met during events.
✨Understand the Bigger Picture
Be prepared to discuss how you anticipate challenges and adapt to changes in a fast-paced environment. Show that you can think strategically about equipment needs and project planning, and be ready to talk about any relevant software you’ve used.
