At a Glance
- Tasks: Patrol the estate, ensuring safety and security for residents and property.
- Company: Join a prestigious estate with a focus on security and customer service.
- Benefits: 20 days annual leave, health perks, social events, and a pension plan.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Make a positive impact while ensuring a safe environment for everyone.
- Qualifications: SIA Door Supervisor License required; customer service experience preferred.
The predicted salary is between 28545 - 28545 £ per year.
Join Our Team as a Security Patroller!
Location: West Ham E16
Salary: £28,545
Shift Pattern: 4 on 4 off, 7am-7pm
We're on the lookout for a proactive and dedicated Security Patroller to ensure the safety of residents and property on a prestigious estate. In this role, you’ll be at the frontline of protecting against unauthorized access, preventing theft, and maintaining a secure environment. If you're passionate about security, customer service, and making a positive impact, this could be the perfect role for you!
What You'll Do
- Patrol the estate on a regular basis, looking out for any suspicious activity, damage or security risks (External & Internal).
- Liaise with the CCTV control room to provide information and elements to be aware of.
- Carry out daily inspections of external areas (car parks, walkways, gardens) and internal communal spaces to ensure safety and security standards are upheld.
- Conduct regular internal patrols, ensuring corridors and emergency exits are kept clear at all times.
- Perform routine health and safety checks and escalate any concerns to the General or Duty Manager.
- Maintain detailed security logs and incident reports, including all CCTV observations and patrol findings.
- Oversee visitor access and manage contractor sign‑ins, ensuring proper authorisation and documentation.
- Supervise and control the issuing and return of keys, following agreed protocols.
- Collaborate with the concierge team to support seamless estate operations and resident satisfaction.
- Ensure GDPR guidelines are followed at all times.
What You'll Bring
- Qualifications: You must hold an SIA Door Supervisor License to apply for this role. SIA CCTV license would be advantageous.
- Experience: You’ve worked in a high‑end customer service environment and know how to handle confidential and sensitive matters with professionalism.
- Health & Safety Knowledge: You understand the importance of maintaining a safe workplace and are familiar with the relevant regulations.
Perks of Joining Us
- 20 Days Annual Leave (Pro Rata) + Bank Holidays + Your Birthday Off.
- Cycle to Work Scheme.
- MediCash.
- SmartHealth – Online health services for you and your immediate family.
- Eye Care Vouchers to support your well‑being.
- Perkbox Rewards to enjoy exclusive offers.
- Company Social Events.
- Pension Plan.
Please note: We are unable to provide sponsorship for this role.
If you’re ready to play a key role in ensuring the safety and security of a prestigious estate, apply now and join our dynamic team!
Day Security Patroller - West Ham (E16) in London employer: Encore
Join a dynamic team as a Security Patroller in West Ham, where your commitment to safety and customer service will be valued. Enjoy a supportive work culture with opportunities for personal growth, competitive benefits including 20 days annual leave plus bank holidays, and unique perks like MediCash and eye care vouchers. This role not only offers a chance to make a meaningful impact on the community but also provides a balanced work-life schedule with a 4 on 4 off shift pattern.
StudySmarter Expert Advice🤫
We think this is how you could land Day Security Patroller - West Ham (E16) in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching common questions for security roles. Think about your past experiences and how they relate to the responsibilities of a Security Patroller. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Show up looking professional and ready to take on the responsibility of keeping the estate safe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Day Security Patroller - West Ham (E16) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in security and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your SIA license and any previous roles that demonstrate your proactive approach.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about security and how you can make a positive impact on our estate. Keep it concise but engaging – we love a bit of personality!
Showcase Your Attention to Detail:In the security field, attention to detail is key. When filling out your application, make sure to mention specific examples of how you've maintained safety standards or handled sensitive situations in the past. This will show us you’re the right fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the perks we offer when you join our team!
How to prepare for a job interview at Encore
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Patroller. Familiarise yourself with the job description and think about how your experience aligns with the tasks listed, like conducting patrols and liaising with the CCTV control room.
✨Showcase Your Customer Service Skills
Since this role involves interacting with residents and managing visitor access, be prepared to discuss your previous customer service experience. Share specific examples of how you've handled sensitive situations professionally and maintained a positive environment.
✨Demonstrate Health & Safety Knowledge
Brush up on health and safety regulations relevant to security roles. Be ready to talk about any past experiences where you ensured safety standards were upheld, as this will show your commitment to maintaining a secure environment.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the estate or the team you'll be working with. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
