Join Our Team as a Concierge in London!
Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive
Concierge
to join our dynamic team in the heart of
London
. If you’re committed to maintaining high standards and resolving issues efficiently, this role is perfect for you. Location:
London, SE1
Annual Salary:
£31,827
Hours/Working Pattern:
4 On 4 Off, 7am-7pm
What You'll Be Doing:
Welcome and Assist:
Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.
Problem-Solving:
Address issues promptly, from maintenance to emergencies, and escalate concerns as needed.
Security:
Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
Parcel Management:
Handle and record deliveries for residents ensuring a smooth communication and pick up.
Maintain Presentation:
Keep the concierge area and lobby looking presentable.
Safety Checks:
Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing.
Local Knowledge:
Offer advice and recommendations about the local area to enhance residents’ experience.
What You'll Bring:
Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
Excellent communication skills – both written and verbal.
Health & safety qualifications are advantageous but not essential.
A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.
Perks of Joining Us:
24 Days Annual leave (Inclusive of Bank holidays)
Cycle to Work Scheme
MediCash
SmartHealth
– Online health services for you and your immediate family.
Eye Care Vouchers
to support your well-being.
Perkbox Rewards
to enjoy exclusive offers.
Company Social Events
Pension Plan
Day Concierge - London, SE1 employer: Encore
Join our vibrant team as a Night Concierge in Kensington, where your passion for exceptional customer service will shine. Enjoy a supportive work culture that prioritises employee well-being with benefits like 20 days of annual leave, health services, and social events, all while being part of a dynamic environment in one of London's most desirable locations. With opportunities for personal growth and a commitment to maintaining high standards, this role offers a meaningful and rewarding career path.
