At a Glance
- Tasks: Support the smooth operation of a high-end residential development in London.
- Company: Prestigious residential development with a focus on quality living environments.
- Benefits: Competitive salary of £47,000, Monday to Friday hours, and professional development opportunities.
- Other info: Opportunity for career growth in a vibrant London setting.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 47000 - 47000 £ per year.
We’re looking for an experienced Assistant Facilities Manager to support the smooth operation of a high-end residential development based in London. In this role, you will ensure a high-quality living environment for residents while maintaining the property to exceptional standards.
Location: London, EC1V
Salary: £47,000
Hours: Monday to Friday, 8am-5pm (On Site)
Previous experience in a large, complex and high-end residential development is essential for this role.
The Role
- Building Management
- Carry out regular inspections of all communal areas, ensuring cleanliness, safety, and identifying any defects.
- Manage contractors, including M&E suppliers, assessing their performance and ensuring safe working practices.
- Coordinate planned and reactive maintenance, working with the Facilities Manager to ensure tasks are completed to required standards.
- Oversee/Carry out stock control and facilitate meter readings for communal utilities.
- Conduct system testing such as emergency lighting, fire alarms/smoke vents, and lift emergency lines.
- Maintain compliance records via internal systems and oversee both routine and non-routine contractor activity.
- Support estate presentation through a hands-on approach when required and monitor CCTV usage.
- Assist the Development Manager with budgeting, contract reviews, lease compliance, and refuse management.
- Maintenance & Repairs
- Request quotes and issue work orders in accordance with internal processes.
- Arrange and monitor reactive repairs through to completion.
- Follow up on emergency repairs that occur outside normal working hours.
- Communicate with residents regarding repair progress and resolution.
- Resident Services
- Assist the Facilities & General Managers with issuing and monitoring licences (pets, alterations, sublets).
- Provide a visible on-site presence as a point of contact for residents on communal issues, complaints, and emergencies.
- Monitor resident move-ins/move-outs to prevent damage and minimise disruption.
- Team Management
- Help develop cleaning and security scopes of work.
- Support staff inductions, training, and ongoing development.
- Ensure uniforms, tools, and equipment are correctly maintained and available.
- Manage and record holidays and sickness, liaising with HR.
- Support the Facilities Manager with supervision of Security, Cleaning, and other on-site teams.
- Assist with annual appraisals.
- Uphold and implement the estate’s policies and procedures.
What You’ll Bring
- Experience
- Experience in facilities management within a prestigious residential development.
- Strong experience leading, mentoring, and supporting teams.
- Extensive contractor management experience.
- High-level understanding of planned maintenance (including SFG20 standards).
- Strong Health & Safety knowledge (Nebosh desirable).
- Qualifications
- Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.
- Nebosh General Certificate or willingness to achieve within first year (desirable).
- Skills
- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Behaviours
- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can-do attitude.
- Curiosity: Continuously learn, question, and seek improvement.
Assistant Facilities Manager - London, EC1V employer: Encore
Join a prestigious residential development in the heart of London as an Assistant Facilities Manager, where you will play a vital role in ensuring a high-quality living environment for residents. Our company fosters a supportive work culture that values employee growth, offering training and development opportunities to enhance your skills while maintaining exceptional standards. With a focus on teamwork and outstanding customer service, this position provides a unique chance to make a meaningful impact in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Facilities Manager - London, EC1V
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field, especially those who have experience in high-end residential developments. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show up and shine! Attend industry events or local meet-ups related to facilities management. This is a great way to meet potential employers face-to-face and showcase your passion for maintaining exceptional living environments.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just sit back. Research the company, understand their values, and prepare some thoughtful questions to ask during an interview. This shows you're genuinely interested and ready to contribute.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It’s a chance to reiterate your enthusiasm for the role and remind them why you’re the perfect fit for maintaining their high standards.
We think you need these skills to ace Assistant Facilities Manager - London, EC1V
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Facilities Manager role. Highlight your experience in high-end residential developments and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to maintaining exceptional standards at our property. Keep it engaging and personal!
Showcase Your Skills:Don’t forget to highlight your skills in contractor management, health and safety, and team leadership. We’re looking for someone who can manage multiple tasks while keeping a positive attitude, so make sure these qualities come through in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Encore
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in high-end residential settings. Familiarise yourself with the specific responsibilities mentioned in the job description, like managing contractors and ensuring compliance. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare to discuss your previous experience in facilities management, particularly in large and complex developments. Have specific examples ready that highlight your skills in leading teams, managing maintenance activities, and delivering exceptional customer service. This will help you stand out as a candidate who can hit the ground running.
✨Demonstrate Your Communication Skills
Since this role involves a lot of interaction with residents and contractors, practice articulating your thoughts clearly and confidently. Think about how you would handle common scenarios, like addressing resident complaints or coordinating with contractors, and be ready to share those insights during the interview.
✨Emphasise Your Attention to Detail
In facilities management, attention to detail is crucial. Be prepared to discuss how you've ensured high standards in previous roles, whether through regular inspections or meticulous record-keeping. Highlighting your commitment to excellence will resonate well with the interviewers looking for someone who takes pride in their work.
