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For Companies At a Glance
- Tasks: Oversee daily operations of a high-end residential development and ensure exceptional living standards.
- Company: Join a respected team in a prestigious residential environment in London.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in residential developments or hospitality, strong leadership, and communication skills.
- Other info: Dynamic role with a focus on teamwork and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Assistant Development Manager to oversee the smooth operation of a high-end residential development based in London, ensuring a high-quality living environment for residents while maintaining the property to the highest standards.
Location: London, SE16
Salary: £40,000
Hours: Monday to Friday, 8am-5pm
The Role
We are seeking a proactive and dedicated Assistant Development Manager to support the day-to-day operations of a high-end residential development. This role is pivotal in maintaining exceptional standards across the estate, ensuring the smooth running of services, and delivering outstanding customer service to residents and visitors alike.
Working closely with the Development Manager, you will oversee site-based staff, manage both planned and reactive maintenance, and ensure the development remains a safe, clean, and welcoming environment.
What You'll Do
- Building Management
- Conduct daily inspections of communal areas, identifying maintenance issues and health and safety risks.
- Manage and monitor contractors, ensuring work is completed safely and to a high standard.
- Coordinate planned maintenance in line with the development's schedule.
- Oversee stock control and procurement of essential supplies.
- Carry out routine system testing (e.g. fire alarms, emergency lighting).
- Support refuse management and ensure bin stores are clean and accessible.
- Assist with budget preparation and ensure service charge funds are used appropriately.
- Maintain a visible presence on-site, ensuring the development is always well-presented.
- Maintenance & Repairs
- Request quotes, issue work orders, and coordinate repairs.
- Follow up on emergency and reactive maintenance, ensuring timely resolution.
- Communicate effectively with residents regarding repair updates.
- Resident Services
- Manage front-of-house services including parcel and key handling.
- Issue and monitor licences (e.g. pets, alterations, subletting).
- Welcome new residents and introduce them to the development and its rules.
- Monitor move-ins/outs to minimise disruption and damage.
- Act as the first point of contact for residents regarding communal issues.
- Maintain the on-site noticeboard and support resident communications.
- Team Leadership
- Lead and support on-site staff including cleaning and security teams.
- Design and implement cleaning and security service scopes.
- Manage staff inductions, training, appraisals, and holiday/sickness records.
- Ensure all team members are equipped to perform their roles effectively.
- Uphold and enforce company policies and procedures.
What You'll Bring
- Experience
- Proven experience working in prestigious residential developments or similar environments such as hospitality or armed forces.
- Strong leadership skills, with experience mentoring and developing teams.
- Contractor management expertise, including assessing and approving works.
- Financial management experience (desirable).
- Skills
- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Behaviours
- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can-do attitude.
- Curiosity: Continuously learn, question, and seek improvement.
What You Need
- Eligibility to work in the UK.
- A good standard of education (essential).
Why Join Us?
This is an exciting opportunity to take the lead in managing a highly respected residential development, working with a supportive team and making a tangible difference to the community.
Assistant Development Manager - London, SE16 employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Development Manager - London, SE16
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their needs, especially in maintaining high standards in residential developments.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've successfully managed teams or projects in the past. Highlight your ability to mentor and develop others, as this is key for the Assistant Development Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant Development Manager - London, SE16
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Development Manager role. Highlight any relevant experience in residential developments or customer service, as this will show us you’re a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our values. Be sure to mention specific examples of your leadership and management skills.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and well-structured. Use proper grammar and spelling, and don’t hesitate to express your enthusiasm for the position. We love a positive attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Encore
✨Know the Development Inside Out
Before your interview, make sure to research the specific residential development you'll be managing. Familiarise yourself with its features, services, and any recent news. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight your experience in mentoring and developing staff, as well as how you've managed contractors. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Demonstrate Your Customer Service Mindset
Since this role involves a lot of resident interaction, think of scenarios where you've provided outstanding customer service. Be prepared to share how you handled difficult situations or complaints, ensuring residents felt heard and valued.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills, especially regarding maintenance and safety issues. Think through potential scenarios you might encounter on-site and how you would address them, showcasing your proactive approach.
