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- Tasks: Welcome residents, handle maintenance queries, and ensure safety checks.
- Company: Dynamic hospitality services company in Greater London.
- Benefits: Competitive salary, annual leave, health services, and retirement plans.
- Why this job: Join a vibrant team and make a difference in residents' lives.
- Qualifications: Strong customer service skills or previous concierge experience required.
- Other info: Exciting opportunity for growth in a fast-paced environment.
The predicted salary is between 18169 - 21895 £ per year.
A hospitality services company in Greater London is seeking a proactive Concierge to deliver outstanding customer service in a dynamic team. The role involves welcoming residents, addressing maintenance queries, conducting safety checks, and managing deliveries.
Ideal candidates will have a strong customer service background or concierge experience, with excellent communication skills.
The position offers a salary of £30,282 along with perks such as annual leave, health services, and retirement plans.
London Night Concierge: Security, Help & Local Tips employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Night Concierge: Security, Help & Local Tips
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work as concierges. They can provide insider tips and might even know about job openings before they're advertised.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience and how you’ve gone above and beyond for customers.
✨Tip Number 3
Research the company! Familiarise yourself with their values and services. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our dynamic team in London!
We think you need these skills to ace London Night Concierge: Security, Help & Local Tips
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service or concierge roles. We want to see how you've gone above and beyond to help others, so share those stories!
Be Personable and Approachable: Since this role is all about welcoming residents and providing local tips, let your personality shine through in your application. Use a friendly tone and show us that you’re someone who can easily connect with others.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to customise your CV and cover letter for this specific role. Mention the key responsibilities from the job description and how your skills match them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Encore
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've gone above and beyond for customers in the past. This will show that you understand the importance of delivering outstanding service.
✨Familiarise Yourself with the Role
Take some time to research what a Concierge does, especially in a hospitality context. Understand the key responsibilities like addressing maintenance queries and conducting safety checks. This knowledge will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations, such as a resident needing urgent assistance or a delivery mix-up. Think through potential scenarios and how you would respond, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Show Off Your Local Knowledge
Since the role involves providing local tips, brush up on popular spots and hidden gems in Greater London. Being able to suggest places to eat, visit, or shop will not only impress your interviewers but also highlight your proactive approach to the job.
