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- Tasks: Deliver exceptional customer service and enhance residents' daily experiences.
- Company: Leading hospitality company in London with a focus on community.
- Benefits: 24 days annual leave, health services, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Strong communication skills and a background in customer service or security.
- Other info: Enjoy a 4-on 4-off schedule for work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality company in London is seeking a proactive Concierge to deliver outstanding customer service and enhance residents' day-to-day lives. You will be responsible for greeting residents, problem-solving, conducting safety checks, and managing packages while maintaining high presentation standards.
Ideal candidates will have strong communication skills and a customer service or security background, along with a positive attitude.
The role offers a range of perks including 24 days annual leave and health services.
London Night Concierge - Safe, Welcoming & 4-on 4-off employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Night Concierge - Safe, Welcoming & 4-on 4-off
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work as concierges. They can give you insider tips and might even know about job openings before they're advertised.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a concierge, like handling complaints or managing packages. This will help you feel more confident during interviews.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories in your interviews to impress potential employers.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like the London Night Concierge. Plus, you’ll be one step closer to landing that dream role with us!
We think you need these skills to ace London Night Concierge - Safe, Welcoming & 4-on 4-off
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for strong communication skills and a customer service background, so weave those into your narrative to catch our eye!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you the best candidate for the Concierge role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Encore
✨Know the Company
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Concierge, outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your problem-solving skills and how you handled challenging situations with a positive attitude.
✨Dress to Impress
Presentation matters in hospitality! Make sure to dress smartly and professionally for your interview. This shows that you understand the importance of maintaining high presentation standards, which is crucial for the role.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, team dynamics, or specific responsibilities of the Concierge role. This demonstrates your enthusiasm and helps you assess if the company is the right fit for you.
