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- Tasks: Enhance resident experience by greeting visitors and resolving issues.
- Company: Leading hospitality provider in London with a focus on service excellence.
- Benefits: Annual salary of £31,000, 28 days leave, and health benefits.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Strong customer service skills or prior concierge experience required.
- Other info: Perfect for those who thrive in fast-paced environments.
The predicted salary is between 18600 - 21600 £ per year.
A leading hospitality provider in London is seeking a dedicated Concierge to enhance the residents' experience. This role includes greeting visitors, resolving issues, and ensuring safety.
Ideal candidates have a strong customer service background or prior concierge experience. The position offers an annual salary of £31,000 and is designed for individuals who thrive in dynamic environments and can maintain high standards of service.
Additional perks include 28 days of annual leave and various health benefits.
London Concierge: Elevate Resident Experience & Safety employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Concierge: Elevate Resident Experience & Safety
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a concierge role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or attend networking events, be ready to share your experience and what makes you a great fit for enhancing resident experiences. Confidence is key!
✨Tip Number 3
Stay proactive! If you see a job that catches your eye, don’t just wait for the application process to open. Reach out directly to the company through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Showcase your customer service skills! In interviews, share specific examples of how you've resolved issues or enhanced experiences in previous roles. This will demonstrate your ability to thrive in dynamic environments and maintain high standards of service.
We think you need these skills to ace London Concierge: Elevate Resident Experience & Safety
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your dedication to enhancing experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Concierge role. We love seeing candidates who take the initiative to connect their background with what we’re looking for.
Be Professional Yet Approachable: While we appreciate professionalism, don’t forget to let your personality shine through! The Concierge role is all about creating a welcoming atmosphere, so make sure your written application reflects your friendly and approachable nature.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Encore
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality provider. Understand their values, mission, and what sets them apart in London’s competitive market. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a Concierge, your customer service skills are paramount. Prepare specific examples from your past experiences where you went above and beyond for a customer. Highlight how you resolved issues and ensured a positive experience, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
In a dynamic environment, challenges will arise. Be ready to discuss scenarios where you had to think on your feet. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your ability to maintain high standards of service under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, the challenges the concierge team faces, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
