At a Glance
- Tasks: Lead and manage all technical aspects of video production for live events.
- Company: Dynamic audio-visual company with a global presence and innovative projects.
- Benefits: Competitive salary, private healthcare, employee recognition, and professional development opportunities.
- Other info: Mentoring support and access to state-of-the-art technology.
- Why this job: Join a creative team and make an impact in the exciting world of live events.
- Qualifications: 5+ years in audio-visual, strong leadership, and excellent customer service skills.
The predicted salary is between 50000 - 60000 £ per year.
Uxbridge / London
£50,000-£60,000 (dependant on experience)
Your perspective:
- Private Healthcare after 12 months of continuous service
- Employee supported volunteering
- Enhanced family leave provision
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Mentoring support and training initiatives
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Position Overview
The Technical Manager (Head of Video) will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in a specific discipline such as Audio, Video, Lighting, Rigging or Power Distribution; this position must be the subject matter expert for their discipline. Sitting within the Production function, the Technical Manager manages all aspects of that discipline as it pertains to event pre-planning, on-site management, equipment maintenance and post show activities. Must have the ability to operate/trouble-shoot high-end equipment and have familiarity with major brands of audio-visual systems and components in a large venue situation. The Technical Manager will be the key resource of information for the Production team; will interface with the warehouse leads helping to design systems; and be the project manager for large event systems. The Technical Manager is required to mentor and develop the technicians. Also where appropriate the Technical Manager will negotiate with supply chains and drive innovation with our product portfolio. On a project by project basis the Technical Manager will maximise profitability by using our own equipment and labour. The Technical Manager may or may not manage a team of Technical Specialists and will report to the Director, Project Management or General Manager, UAE as appropriate.
Key Job Responsibilities
- Event Pre-planning: Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline. Drive Results - Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals. See the Bigger Picture - Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies.
- On-site Management/Operation: Delivers World Class Service ensuring their discipline meets or exceeds the clients needs by managing the production plan, budget, and Encore production/safety standards. Do the Right Thing - Set and properly test technical components. Operate designated equipment for the event, as needed. Provides leadership to their assigned crew, including internal and external team members. At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager.
- Post-show Management: Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs. Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for clients future events.
- Customer Service: Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly.
- People Development (where they have direct reports): Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manage the HR activities including selection, performance management, and learning. Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. Recommend team members for training opportunities, as needed.
Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.
Job Qualifications
- BA/BS Degreed or equivalent experience
- 5+ years of live large venue audio visual
- 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline
- 2+ years crew lead experience (not necessarily direct reports)
- Strong customer service skills
- Excellent organisation skills
- Advanced problem solving skills
- Strong written and oral communications skills
- Ability to travel up to 75%
Competencies
- Exceeds Customer Expectations
- Production Efficiency
- Problem Solving
- Communication
- Teamwork
- Leadership
Technical Manager - Head of Video in Islington employer: Encore
As a Technical Manager - Head of Video at our Uxbridge location, you will join a dynamic team that values innovation and excellence in the Audio Visual Industry. We offer a supportive work culture with opportunities for professional growth through mentoring and training initiatives, alongside competitive benefits such as private healthcare, enhanced family leave, and a generous employee referral scheme. Our commitment to employee well-being and recognition, combined with access to state-of-the-art technology, makes us an exceptional employer for those seeking a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Manager - Head of Video in Islington
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Audio Visual industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in video production and technical management. Include case studies of successful projects you've led, and make sure to highlight any innovative solutions you’ve implemented. This will give you an edge when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to technical management and customer service. Think about specific examples from your experience that demonstrate your problem-solving skills and leadership abilities. Confidence is key, so rehearse until you feel ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Technical Manager - Head of Video in Islington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Manager role. Highlight your experience in the Audio Visual Industry and any specific skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Video position. Share your passion for audio-visual technology and how you can contribute to our team at StudySmarter.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven results in previous roles, especially in event pre-planning and on-site management. We love to see quantifiable successes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Encore
✨Know Your Tech Inside Out
As a Technical Manager, you need to showcase your expert-level skills in audio-visual technology. Brush up on the latest equipment and systems, and be ready to discuss specific brands and your hands-on experience with them. This will demonstrate your technical prowess and make you stand out.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle real-life situations, like troubleshooting during an event or managing a team under pressure. Think of examples from your past experiences where you successfully navigated challenges, and be ready to share these stories.
✨Showcase Your Leadership Skills
Since mentoring and developing technicians is part of the role, be prepared to discuss your leadership style. Share examples of how you've led teams, resolved conflicts, or improved performance. Highlight your ability to foster a culture of accountability and continuous improvement.
✨Understand the Bigger Picture
The role requires collaboration with various departments. Be ready to talk about how you’ve worked cross-functionally in the past. Discuss how you can contribute to the overall success of projects by making recommendations on technology and processes that benefit the entire team.
