At a Glance
- Tasks: Set up and operate AV equipment for amazing events in top venues.
- Company: Join a diverse and inclusive company with a global presence.
- Benefits: Enjoy private healthcare, generous leave, and a clear career path.
- Other info: Work with state-of-the-art technology and grow your career.
- Why this job: Be part of exciting events and make a real impact with your skills.
- Qualifications: Experience in AV or hospitality is a plus, but passion is key!
The predicted salary is between 30000 - 40000 £ per year.
Location: London, UK
Salary: £28,000 (dependent on experience)
Company Benefits for an AV Technician:
- Private Healthcare after 12 months service
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Your area of responsibility as an AV Technician:
- Working in some of the best venues and hotels in the UK, you will play an integral part in the planning and preparation of events, responsible for delivery and setup from small meetings to large scale productions.
- Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event.
- Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Comply with all Company security and safety measures.
- Adhere to health and safety regulations and wear appropriate PPE.
- Report all health and safety issues to the HSE Manager or Project Manager onsite.
- Work as part of a team on larger scale projects.
Customer Service:
- Strive to exceed the expectations and needs of internal and external customers.
- Maintain a positive relationship with all clients through effective communication.
- Meet with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitor events and check in on customers throughout the day.
- Understand and foster the hotel/venue/client relationship.
Technical Ability:
- Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handle equipment challenges and changes in a timely and professional manner.
Systems Knowledge:
- Understand company processes, follow procedures and complete systems entry and paperwork accurately.
- Use the equipment sheets to determine the equipment scheduled for setup and for strike.
- Interact with other staff and outside vendors for equipment.
- Increase revenue by utilising floor up-selling techniques.
- Work with clients to finalise invoices.
What you bring with you as an AV Technician:
- Previous experience within the Service and Hospitality industry would be preferable.
- Previous experience in AV / Live events would be preferred.
- Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial.
Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
Locations
Audio Visual (AV) Technician - Immediate Start in Islington, Norfolk employer: Encore
Encore is an exceptional employer, offering a vibrant work culture that values creativity and collaboration in the heart of London. With competitive salaries, comprehensive benefits like private healthcare and family leave, and ample opportunities for professional growth, employees are empowered to thrive in their roles while delivering outstanding service at prestigious events. Join us to be part of a dynamic team that celebrates innovation and excellence in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Audio Visual (AV) Technician - Immediate Start in Islington, Norfolk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Encore. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Encore
Don't be shy about reaching out to Encore directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Audio Visual (AV) Technician - Immediate Start in Islington, Norfolk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Encore and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Encore
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
