At a Glance
- Tasks: Manage facilities, ensuring high standards and exceptional service for residents.
- Company: Prestigious residential development in Greenwich, SE10.
- Benefits: Competitive salary of £50,000, Monday to Friday hours, and career growth opportunities.
- Other info: Join a dynamic team focused on excellence and resident satisfaction.
- Why this job: Be a key player in creating an exceptional living experience for residents.
- Qualifications: Experience in facilities management and strong team leadership skills.
The predicted salary is between 42000 - 58000 € per year.
We’re looking for an experienced Facilities Manager to support the smooth operation of a high‑quality living environment for residents while maintaining the property to exceptional standards.
Location: Greenwich, SE10
Salary: £50,000
Hours: Monday to Friday, 8am-5pm
Previous experience in a large high end residential development is essential for this role.
The Role
As the Facilities Manager, you will support the Development Manager in maintaining estate standards, leading planned and reactive maintenance activity, managing contractors, overseeing compliance, and ensuring the communal areas are impeccably maintained and presented. You will provide a consistent on‑site presence and deliver exceptional customer service to residents and visitors.
What You’ll Do
- Building Management
- Carry out regular inspections of all communal areas, ensuring cleanliness, safety, and identifying any defects.
- Manage contractors, including M&E suppliers, assessing their performance and ensuring safe working practices.
- Coordinate planned and reactive maintenance, working with the Development Manager to ensure tasks are completed to required standards.
- Oversee stock control and facilitate meter readings for communal utilities.
- Conduct system testing such as emergency lighting, fire alarms/smoke vents, and lift emergency lines.
- Maintain compliance records via internal systems and oversee both routine and non‑routine contractor activity.
- Support estate presentation through a hands‑on approach when required and monitor CCTV usage.
- Assist the Development Manager with budgeting, contract reviews, lease compliance, and refuse management.
- Maintenance & Repairs
- Request quotes and issue work orders in accordance with internal processes.
- Arrange and monitor reactive repairs through to completion.
- Follow up on emergency repairs that occur outside normal working hours.
- Communicate with residents regarding repair progress and resolution.
- Resident Services
- Assist the Development Manager with issuing and monitoring licences (pets, alterations, sublets).
- Provide a visible on‑site presence as a point of contact for residents on communal issues, complaints, and emergencies.
- Monitor resident move‑ins/move‑outs to prevent damage and minimise disruption.
- Team Management
- Help develop cleaning and security scopes of work.
- Support staff inductions, training, and ongoing development.
- Ensure uniforms, tools, and equipment are correctly maintained and available.
- Manage and record holidays and sickness, liaising with HR.
- Support the supervision of Security, Cleaning, and other on‑site teams.
- Assist with annual appraisals.
- Uphold and implement the estate’s policies and procedures.
What You’ll Bring
Experience
- Experience in facilities management within a prestigious residential development.
- Strong experience leading, mentoring, and supporting teams.
- Extensive contractor management experience.
- High-level understanding of planned maintenance (including SFG20 standards).
- Strong Health & Safety knowledge (Nebosh desirable).
Qualifications
- Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.
- Nebosh General Certificate or willingness to achieve within first year (desirable).
Skills
- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).
Behaviours
- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can‑do attitude.
- Curiosity: Continuously learn, question, and seek improvement.
Why Join Us?
This is a fantastic opportunity to play a key role in maintaining a prestigious residential development. You’ll work closely with the Development Manager and wider operational team to create an exceptional living experience for residents.
Facilities Manager - Greenwich, SE10 employer: Encore
Join our team as a Facilities Manager in the vibrant area of Greenwich, SE10, where you will be part of a dynamic work culture that prioritises excellence and resident satisfaction. We offer competitive salaries, a supportive environment for professional growth, and the chance to make a meaningful impact in maintaining a high-quality living space. With a focus on teamwork and exceptional service, this role provides unique opportunities to develop your skills while ensuring our residents enjoy an impeccable living experience.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager - Greenwich, SE10
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or local meet-ups in Greenwich to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your previous experience in managing high-end residential developments. Include photos, testimonials, and any successful projects you've led to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to property management companies in Greenwich and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like Facilities Manager. Keep an eye on our listings and don’t hesitate to submit your application – we’re excited to see what you can bring to the table!
We think you need these skills to ace Facilities Manager - Greenwich, SE10
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your previous experience in high-end residential developments and any relevant qualifications to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Facilities Manager role. Share examples of how you've successfully managed teams or projects in the past, and don’t forget to show your enthusiasm for the position.
Showcase Your Communication Skills:Since outstanding communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure, and don’t hesitate to demonstrate your ability to communicate effectively in both written and verbal forms.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at StudySmarter!
How to prepare for a job interview at Encore
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially in high-end residential settings. Be ready to discuss your previous experiences managing contractors and maintaining compliance, as these are key aspects of the role.
✨Showcase Your People Skills
As a Facilities Manager, you'll be the go-to person for residents. Prepare examples of how you've handled resident complaints or emergencies in the past. Highlight your communication skills and your ability to maintain a positive atmosphere.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, so be prepared to discuss how you ensure cleanliness and safety in communal areas. Bring up specific instances where your attention to detail made a difference in the maintenance of a property.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an emergency repair or managing a difficult contractor. Think through your problem-solving strategies and how you prioritise tasks under pressure.
