At a Glance
- Tasks: Join us in delivering unforgettable events with top-notch audio-visual setups.
- Company: Dynamic AV company with a commitment to diversity and inclusion.
- Benefits: Enjoy private healthcare, generous leave, and a clear career path.
- Other info: Work in amazing venues and grow your skills in a supportive environment.
- Why this job: Be part of exciting events and work with cutting-edge technology.
- Qualifications: Experience in AV or hospitality is a plus; passion for tech is essential.
The predicted salary is between 26000 - 28000 € per year.
Location: Brighton, UK
Salary: £26,000 - £28,000 (dependent on experience)
Company Benefits for an AV Technician:
- Private Healthcare after 12 months service
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Your area of responsibility as an AV Technician:
- Working in some of the best venues and hotels in the UK, you will play an integral part in the planning and preparation of amazing events and will be responsible for the delivery and setup from small meetings through to large scale productions.
- Equipment Operation:
- Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event.
- Drive Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Comply with all Company security and safety measures.
- Adhere to health and safety regulations and wear appropriate PPE.
- Report all health and safety issues to the HSE Manager or Project Manager onsite.
- Work as part of a team on larger scale projects.
- Customer Service:
- Deliver World Class Service - Strives to exceed the expectations and needs of internal and external customers.
- Maintain a positive relationship with all clients through effective communication.
- Meet with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitor events and check in on customers throughout the day.
- Understand and foster the hotel/venue/client relationship.
- Technical Ability:
- Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handle equipment challenges and changes in a timely and professional manner.
- Systems Knowledge:
- Understand company processes, follow procedures and complete systems entry and paperwork accurately.
- Use the equipment sheets to determine the equipment scheduled for setup and for strike.
- Interact with other staff and outside vendors for equipment.
- Increase revenue by utilising floor up-selling techniques.
- Work with clients to finalise invoices.
What you bring with you as an AV Technician:
- Previous experience within the Service and Hospitality industry would be preferable.
- Previous experience in AV / Live events would be preferred.
- Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial.
Our promise to you:
Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
Audio Visual Technician - Events in Eastbourne employer: Encore
As an Audio Visual Technician at Encore in Brighton, you will join a dynamic team that values innovation and collaboration, working in some of the UK's finest venues. With a commitment to employee growth through clearly defined career paths and access to state-of-the-art technology, Encore offers a supportive work culture enriched by benefits such as private healthcare, enhanced family leave, and a robust employee recognition scheme. This role not only provides opportunities for professional development but also fosters a sense of belonging within a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Audio Visual Technician - Events in Eastbourne
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or even local meet-ups. It's all about making connections and getting your name out there. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous AV work. Whether it's videos of events you've worked on or testimonials from clients, having something tangible to share can really set you apart.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Prepare for interviews by practising common AV technician questions. Think about how you’d handle technical issues on the spot or how to ensure top-notch customer service. Confidence is key, so get ready to shine!
We think you need these skills to ace Audio Visual Technician - Events in Eastbourne
Some tips for your application 🫡
Show Your Passion for AV:When you're writing your application, let your enthusiasm for audio-visual technology shine through! We want to see how much you love working with equipment and making events unforgettable.
Tailor Your Experience:Make sure to highlight any relevant experience you have in the service and hospitality industry, especially if it involves AV or live events. We’re looking for those specific skills that will help us deliver world-class service!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Encore
✨Know Your Gear
Familiarise yourself with the audio-visual equipment mentioned in the job description. Be ready to discuss your experience with specific tools and technologies, as well as any troubleshooting you've done in the past. This shows you’re not just a techie but someone who can handle real-world challenges.
✨Showcase Your Customer Service Skills
Since this role involves interacting with clients and ensuring their needs are met, prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you went above and beyond to make an event successful or resolved issues on the spot.
✨Demonstrate Team Spirit
The job mentions working as part of a team on larger projects. Be ready to share experiences where you collaborated effectively with others. Highlight your ability to communicate and support your teammates, especially in high-pressure situations.
✨Understand Health and Safety Protocols
Brush up on health and safety regulations relevant to the AV industry. Be prepared to discuss how you ensure compliance and safety during events. Showing that you take these matters seriously will reflect well on your professionalism and reliability.
