At a Glance
- Tasks: Join us in delivering unforgettable events with top-notch audio-visual setups.
- Company: Dynamic AV company with a commitment to diversity and inclusion.
- Benefits: Enjoy private healthcare, generous leave, and a clear career path.
- Other info: Work in amazing venues and grow your skills in a supportive environment.
- Why this job: Be part of exciting events and work with cutting-edge technology.
- Qualifications: Experience in AV or live events is a plus, but passion is key!
The predicted salary is between 26000 - 28000 € per year.
Audio Visual Technician in Brighton, UK
Salary: £26,000 - 28,000 (dependent on experience)
Company Benefits for an AV Technician:
- Private Healthcare after 12 months service
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Your area of responsibility as an AV Technician:
- Working in some of the best venues and hotels in the UK, playing an integral part in the planning and preparation of events, responsible for delivery and setup from small meetings to large scale productions.
- Equipment Operation:
- Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event.
- Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Comply with all Company security and safety measures.
- Adhere to health and safety regulations and wear appropriate PPE.
- Report all health and safety issues to the HSE Manager or Project Manager onsite.
- Work as part of a team on larger scale projects.
- Customer Service:
- Strive to exceed the expectations and needs of internal and external customers.
- Maintain a positive relationship with all clients through effective communication.
- Meet with guests on site to ensure their needs are met and the equipment setup is working properly.
- Monitor events and check in on customers throughout the day.
- Understand and foster the hotel/venue/client relationship.
- Technical Ability:
- Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handle equipment challenges and changes in a timely and professional manner.
- Systems Knowledge:
- Understand company processes, follow procedures and complete systems entry and paperwork accurately.
- Use the equipment sheets to determine the equipment scheduled for setup and strike.
- Interact with other staff and outside vendors for equipment.
- Increase revenue by utilising floor up-selling techniques.
- Work with clients to finalise invoices.
What you bring with you as an AV Technician:
- Previous experience within the Service and Hospitality industry would be preferable.
- Previous experience in AV / Live events would be preferred.
- Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial.
Our promise to you:
Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
Audio Visual (AV) Technician - Immediate Start in Eastbourne employer: Encore
Encore is an exceptional employer for Audio Visual Technicians, offering a vibrant work culture that prioritises employee well-being and professional growth. With access to state-of-the-art technology and a clearly defined career path, employees can thrive in their roles while enjoying benefits such as private healthcare, enhanced family leave, and a supportive volunteering programme. Working in some of the best venues across Brighton, you will be part of a dynamic team dedicated to delivering world-class service and creating memorable events.
StudySmarter Expert Advice🤫
We think this is how you could land Audio Visual (AV) Technician - Immediate Start in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to your contacts in the AV and events industry. Attend local meetups or online webinars to connect with potential employers and fellow technicians. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous AV work, including photos and videos of events you've worked on. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Encore, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you handle equipment challenges and ensure a flawless event. Remember, they want to see your passion for delivering world-class service!
We think you need these skills to ace Audio Visual (AV) Technician - Immediate Start in Eastbourne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the AV Technician role. Highlight any relevant experience in audio-visual setups, customer service, and teamwork. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the AV industry and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Technical Skills:Don’t forget to mention any technical skills or equipment you’re familiar with. Whether it's troubleshooting or operating AV gear, we want to know what you bring to the table. Be specific!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get all the latest updates on your application status. Let’s get started on this journey together!
How to prepare for a job interview at Encore
✨Know Your Gear
Familiarise yourself with the audio-visual equipment mentioned in the job description. Be ready to discuss your experience with specific tools and technologies, as well as any troubleshooting you've done in the past. This shows you’re not just a techie but someone who can handle real-world challenges.
✨Showcase Your Customer Service Skills
Since this role involves interacting with clients and ensuring their needs are met, prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you went above and beyond to make an event successful or resolved issues on the spot.
✨Demonstrate Team Spirit
Working as part of a team is crucial for this position. Be ready to share experiences where you collaborated effectively with others, especially in high-pressure situations. Highlight your ability to communicate clearly and support your teammates during events.
✨Understand Health and Safety Protocols
Brush up on health and safety regulations relevant to the AV industry. Be prepared to discuss how you ensure compliance and safety during events. Showing that you take these responsibilities seriously will impress interviewers and demonstrate your professionalism.
