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- Tasks: Lead the management of a new residential community in Watford, ensuring top-notch service and maintenance.
- Company: Encore is a leading UK management agent focused on innovative placemaking and community development.
- Benefits: Enjoy a competitive salary, supportive team environment, and opportunities for long-term career growth.
- Why this job: Shape an iconic community from the ground up while working with industry leaders in a dynamic setting.
- Qualifications: Experience in managing residential developments or similar environments; strong leadership and communication skills required.
- Other info: Full-time role with Monday to Friday hours; eligibility to work in the UK is essential.
The predicted salary is between 44000 - 52000 £ per year.
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This range is provided by Encore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We’re seeking a passionate and proactive Residential Development Manager to help lead the already underway mobilisation of a brand-new, state-of-the-art residential scheme in Watford. This is an exciting opportunity to work alongside one of the UK’s leading developers and play a pivotal role in shaping an iconic new community from the ground up.
- Location: Watford, WD24
- Salary: £55,000-£65,000
- Hours: Monday to Friday 8:30am-5pm
The Role
Joining a few months after first occupations, you’ll play a key role in managing the existing residents and preparing the site for increased occupancy while taking full responsibility for the ongoing day-to-day management of the estate.
- Manage and support the on-site team.
- Oversee planned and reactive maintenance, including contractor relationships.
- Ensure communal areas are presented to the highest standard.
- Deliver excellent customer service to residents and visitors alike.
What You’ll Do
- Building Management
- Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
- Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
- Coordinate planned maintenance, ensuring timely execution to required standards.
- Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
- Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
- Handle refuse management, ensuring cleanliness and accessibility of bin stores.
- Monitor parking compliance and address related issues.
- Provide input for budgets, residents’ meetings, and communication with directors.
- Maintenance & Repairs
- Arrange and follow up on reactive and planned maintenance.
- Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
- Coordinate and follow up on emergency repairs.
- Resident Services
- Manage front-of-house services, including parcel and key handling.
- Issue and monitor licences for pets, alterations, and subletting.
- Welcome new residents, introduce house rules, and provide a visible on-site presence.
- Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.
- Team Management
- Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
- Manage staff rotas, holidays, and appraisals to maximise team efficiency.
- Enforce policies and procedures, ensuring consistency and compliance.
Experience
What You’ll Bring
- Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
- Strong leadership skills, with experience mentoring and developing teams.
- Contractor management expertise, including assessing and approving works.
- Financial management experience (desirable).
Skills
- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).
Behaviours
- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can-do attitude.
- Curiosity: Continuously learn, question, and seek improvement.
What You Need
- Experience in mobilising a brand new site is preferred but not essential.
- Eligibility to work in the UK.
- A good standard of education (essential).
- Full, clean driving licence (preferred but not essential).
Why Join Us?
Join a leading UK management agent to partner with a developer at the forefront of placemaking. This is a rare opportunity to influence how a new community takes shape, backed by a supportive team, a premium setting, and long-term career growth.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Engineering and Information Technology
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Development Manager - Watford employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Manager - Watford
✨Tip Number 1
Familiarise yourself with the specific residential development projects in Watford. Research the local community and understand the unique challenges and opportunities that come with managing a new residential scheme. This knowledge will help you demonstrate your commitment and insight during discussions.
✨Tip Number 2
Network with professionals in the property management and development sectors. Attend local events or join online forums related to residential development. Building connections can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in team management. Think of specific examples where you've successfully mentored staff or improved team performance. This will showcase your ability to lead the on-site team effectively, which is crucial for this role.
✨Tip Number 4
Highlight your customer service skills and any relevant experience in managing resident relations. Be ready to share examples of how you've handled resident concerns or improved community satisfaction in previous roles, as this is a key aspect of the Development Manager position.
We think you need these skills to ace Development Manager - Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing residential developments or similar environments. Use specific examples that demonstrate your leadership skills and contractor management expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the responsibilities, such as managing on-site teams and ensuring high standards in communal areas.
Highlight Relevant Skills: In your application, emphasise your exceptional time management, communication skills, and proficiency in Microsoft Office. These are key attributes that Encore is looking for in a Development Manager.
Showcase Your Commitment: Demonstrate your accountability and attention to detail in your application. Provide examples of how you've gone above and beyond in previous roles to deliver excellence and make a difference.
How to prepare for a job interview at Encore
✨Showcase Your Leadership Skills
As a Development Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and developing staff. Highlight any specific challenges you faced and how you overcame them.
✨Understand the Project Scope
Familiarise yourself with the specifics of the residential scheme in Watford. Research Encore and their previous projects to understand their approach to placemaking. This knowledge will help you articulate how your experience aligns with their goals during the interview.
✨Emphasise Customer Service Experience
Excellent customer service is crucial in this role. Be ready to discuss your experience in managing resident services and how you've handled tenant issues in the past. Use specific examples to illustrate your commitment to providing a high standard of service.
✨Prepare for Technical Questions
Given the responsibilities around maintenance and contractor management, expect technical questions related to these areas. Brush up on relevant regulations and best practices in building management to confidently answer any queries about compliance and safety protocols.
