At a Glance
- Tasks: Patrol the estate, ensuring safety and security for residents and property.
- Company: Join a prestigious estate team focused on security and customer service.
- Benefits: 20 days annual leave, health services, eye care vouchers, and company events.
- Other info: Enjoy a 4 on 4 off shift pattern with excellent work-life balance.
- Why this job: Make a positive impact while ensuring safety in a dynamic environment.
- Qualifications: SIA Door Supervisor License required; customer service experience preferred.
The predicted salary is between 28545 - 28545 £ per year.
Join Our Team as a Security Patroller!
Location: West Ham E16
Salary: £28,545
Shift Pattern: 4 on 4 off, 7am-7pm
We're on the lookout for a proactive and dedicated Security Patroller to ensure the safety of residents and property on a prestigious estate. In this role, you’ll be at the frontline of protecting against unauthorized access, preventing theft, and maintaining a secure environment. If you're passionate about security, customer service, and making a positive impact, this could be the perfect role for you!
What You'll Do
- Patrol the estate on a regular basis, looking out for any suspicious activity, damage or security risks (External & Internal).
- Liaise with the CCTV control room to provide information and elements to be aware of.
- Carry out daily inspections of external areas (car parks, walkways, gardens) and internal communal spaces to ensure safety and security standards are upheld.
- Conduct regular internal patrols, ensuring corridors and emergency exits are kept clear at all times.
- Perform routine health and safety checks and escalate any concerns to the General or Duty Manager.
- Maintain detailed security logs and incident reports, including all CCTV observations and patrol findings.
- Oversee visitor access and manage contractor sign‑ins, ensuring proper authorisation and documentation.
- Supervise and control the issuing and return of keys, following agreed protocols.
- Collaborate with the concierge team to support seamless estate operations and resident satisfaction.
- Ensure GDPR guidelines are followed at all times.
What You'll Bring
- Qualifications: You must hold an SIA Door Supervisor License to apply for this role. SIA CCTV license would be advantageous.
- Experience: You’ve worked in a high‑end customer service environment and know how to handle confidential and sensitive matters with professionalism.
- Health & Safety Knowledge: You understand the importance of maintaining a safe workplace and are familiar with the relevant regulations.
Perks of Joining Us
- 20 Days Annual Leave (Pro Rata) + Bank Holidays + Your Birthday Off.
- Cycle to Work Scheme.
- MediCash SmartHealth – Online health services for you and your immediate family.
- Eye Care Vouchers to support your well‑being.
- Perkbox Rewards to enjoy exclusive offers.
- Company Social Events.
- Pension Plan.
Please note: We are unable to provide sponsorship for this role. If you’re ready to play a key role in ensuring the safety and security of a prestigious estate, apply now and join our dynamic team!
Day Security Patroller - West Ham (E16) employer: Encore
Join our dynamic team as a Security Patroller in West Ham, where we prioritise employee well-being and professional growth. Enjoy a supportive work culture with generous benefits including 20 days annual leave, health services for you and your family, and exciting company social events. This role offers a unique opportunity to make a meaningful impact while working in a prestigious estate environment.
StudySmarter Expert Advice🤫
We think this is how you could land Day Security Patroller - West Ham (E16)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the estate and its values. This way, you can tailor your responses to show how you fit right in with their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in customer service and security aligns with what they’re looking for.
✨Tip Number 3
Dress the part! For a role like Security Patroller, you want to look professional yet approachable. A smart outfit can make a great first impression and show you mean business.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Day Security Patroller - West Ham (E16)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in security and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your SIA Door Supervisor License and any other qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about security and how you can contribute to our team. Keep it friendly and professional, and make sure to mention your understanding of health and safety regulations.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid jargon and focus on what makes you a great fit for the Security Patroller role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Encore
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Patroller. Familiarise yourself with the job description and think about how your experience aligns with the tasks listed, like conducting patrols and liaising with the CCTV control room.
✨Showcase Your Customer Service Skills
Since this role involves interacting with residents and managing visitor access, be prepared to discuss your experience in high-end customer service environments. Share specific examples of how you've handled sensitive situations professionally and maintained a positive atmosphere.
✨Demonstrate Health & Safety Knowledge
Brush up on health and safety regulations relevant to security roles. Be ready to talk about any previous experiences where you ensured safety standards were upheld, as this will show your commitment to maintaining a secure environment.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the estate or the team you'll be working with. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Think about asking how the team collaborates with the concierge or what the biggest challenges are in maintaining security.
