Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome residents, solve problems, and ensure safety in a vibrant Mayfair environment.
- Company: Join a dynamic team dedicated to outstanding customer service.
- Benefits: Enjoy 24 days annual leave, health perks, and exclusive rewards.
- Why this job: Make a real difference in people's lives while working in a stylish location.
- Qualifications: Customer service experience is valued; strong communication skills are essential.
- Other info: Flexible 4 on 4 off schedule with great career development opportunities.
The predicted salary is between 24800 - 37200 £ per year.
Join Our Team as a Concierge in Mayfair! Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive Concierge to join our dynamic team in the heart of Mayfair. If you’re committed to maintaining high standards and resolving issues efficiently, this role is perfect for you.
Location: EC1V
Annual Salary: £31,000
Hours/Working Pattern: 4 on 4 off, 7am-7pm
What You’ll Be Doing:
- Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.
- Problem-Solving: Address issues promptly, from maintenance to emergencies, and escalate concerns as needed.
- Security: Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
- Parcel Management: Handle and record deliveries for residents ensuring smooth communication and pick up.
- Maintain Presentation: Keep the concierge area and lobby looking presentable.
- Safety Checks: Look out for H&S hazards on site patrol, assist with fire alarm, emergency lighting, and smoke vent testing.
- Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.
What You’ll Bring:
- Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
- Excellent communication skills – both written and verbal.
- Health & safety qualifications are advantageous but not essential.
- A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.
Perks of Joining Us:
- 24 Days Annual leave (Inclusive of Bank holidays)
- Cycle to Work Scheme
- MediCash SmartHealth – Online health services for you and your immediate family.
- Eye Care Vouchers to support your well-being.
- Perkbox Rewards to enjoy exclusive offers.
- Company Social Events
- Pension Plan
Day Concierge - Mayfair, London in City of Westminster employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Concierge - Mayfair, London in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to share why you're the perfect fit for the Concierge role. Highlight your customer service skills and your passion for making people's lives easier.
✨Tip Number 3
Stay proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Show off your local knowledge! When chatting with potential employers, mention your favourite spots in Mayfair or any hidden gems. This not only demonstrates your familiarity with the area but also your commitment to enhancing residents' experiences.
We think you need these skills to ace Day Concierge - Mayfair, London in City of Westminster
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering outstanding customer service shine through. Share specific examples of how you've made a difference in people's lives, as this aligns perfectly with what we're looking for in a Concierge.
Highlight Problem-Solving Skills: We love proactive individuals! Make sure to mention any experiences where you've successfully resolved issues or handled emergencies. This will show us that you can think on your feet and maintain high standards, just like we do.
Keep It Professional Yet Friendly: While we want to see your personality, remember to keep your application professional. Use clear and concise language, and don’t forget to proofread for any typos. A well-presented application reflects the attention to detail we value at StudySmarter.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Mayfair!
How to prepare for a job interview at Encore
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've gone above and beyond for customers in the past. This role is all about making residents feel at home, so showing your passion for outstanding service will definitely impress.
✨Show Off Your Problem-Solving Skills
Prepare to discuss situations where you've had to think on your feet. Whether it was resolving a maintenance issue or handling an emergency, having a few stories ready will demonstrate your proactive approach and ability to handle challenges effectively.
✨Familiarise Yourself with Mayfair
Since local knowledge is key for this role, do some research on Mayfair. Know the best spots for dining, entertainment, and services. Being able to recommend places will show that you're genuinely interested in enhancing the residents' experience.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your attention to detail and respect for the role. Plus, it sets the tone for the kind of presentation you’ll maintain in the concierge area.
