At a Glance
- Tasks: Manage audio system projects for live events and ensure client satisfaction.
- Company: Dynamic company with a global presence in the events industry.
- Benefits: Private healthcare, enhanced family leave, and employee recognition schemes.
- Other info: Clear career progression and opportunities for personal development.
- Why this job: Join a creative team and work with cutting-edge audio technology at exciting events.
- Qualifications: 5+ years of experience in audio systems and strong customer service skills.
The predicted salary is between 55000 - 65000 £ per year.
The Technical Specialist is responsible for project managing the design, planning and implementation of small to large-scale audio systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams. This position reports to a Technical Manager, Senior Project Manager or a Technical Events Manager subject to function and region.
Key Job Responsibilities:
- Event Planning: Assist project managers to help determine audio equipment needs and technical solutions for events. Determine and secure the resources required to successfully complete each project including internal and external resources liaising with freelancers and suppliers. Contribute to technical drawings using Vectorworks. Use simulation software (eg. D&B ArrayCalc) to design PA systems for events. Ensure that all the necessary planning documentations (eg. patch sheets, flow diagrams, equipment lists) are communicated to the delivery team prior to the execution of an event.
- Equipment Operation: Advanced user of Yamaha, DiGiCo and Allen and Heath mixing consoles for large scale corporate events. Build and tune PA Systems Line arrays/distributed point source systems including D&B, L-Acoustics, Martin Audio. Coordinate, deploy and monitor Shure and Sennheiser RF mic and IEM systems. Programming comms systems ability to interface multiple wired and wireless systems including GreenGo, ClearCom and RTS. Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment. Troubleshoots technical issues and resolves problems quickly as they arise.
- Customer Service: Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/venue/client relationship.
- Training/Staff Development: Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
- Event Supervision: Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event.
- Equipment Maintenance: Assists team with proper preparation, security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs.
Job Qualifications:
- Bachelors Degree or equivalent is preferred.
- 5+ years of field experience in speciality area is required.
- 3-5 years of customer service or hospitality experience.
Technical Specialist Audio in City of London employer: Encore
As a Technical Specialist Audio, you will thrive in a dynamic work environment that prioritises innovation and employee growth. With access to state-of-the-art technology and a clearly defined career path, our company fosters a culture of collaboration and excellence, ensuring that every team member is recognised and supported. Enjoy a range of benefits including enhanced family leave provisions, employee-supported volunteering, and a generous referral scheme, all while contributing to world-class events that leave a lasting impact.
