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- Tasks: Set up and operate AV equipment for amazing events in top venues.
- Company: Join a diverse and inclusive company with a global presence.
- Benefits: Enjoy private healthcare, generous leave, and a clear career path.
- Why this job: Be part of exciting events and make a real impact with cutting-edge technology.
- Qualifications: Experience in AV or live events is a plus; customer service skills are essential.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 20800 - 23200 £ per year.
£26 - 28,000 (dependent on experience)
Company Benefits for an AV Technician:
- Private Healthcare with no excess payments for the employee
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Your area of responsibility as an AV Technician:
- Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions.
- Equipment Operation: Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event.
- Drive Results: Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment. Troubleshoot technical issues and resolve problems quickly as they arise.
- Do the Right Thing: Complies with all Company security and safety measures. Adhere to health and safety regulations and wear appropriate PPE. Report all health and safety issues to the HSE Manager or Project Manager onsite.
- At times the technicians will work as part of a team on larger scale projects.
- Customer Service: Deliver World Class Service - Strives to exceed the expectations and needs of internal and external customers. Values People - Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/venue/client relationship.
- Technical Ability: Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner.
- Systems Knowledge: Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. See the Bigger Picture - Increases revenue by utilising floor up-selling techniques. Works with clients to finalise invoices.
What you bring with you as an AV Technician:
- Previous experience within the Service and Hospitality industry would be preferable.
- Previous experience in AV / Live events would be preferred.
- Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial.
Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
Audio Visual Technician employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV and events industry. Attend local meetups or online webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous AV work, including photos or videos of events you've worked on. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their needs, especially in delivering world-class service and troubleshooting technical issues. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that AV Technician role!
We think you need these skills to ace Audio Visual Technician
Some tips for your application 🫡
Show Your Passion for AV: When you're writing your application, let your enthusiasm for audio-visual technology shine through! Share any relevant experiences or projects that highlight your skills and passion for the industry.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your previous experience in AV and customer service, and don’t forget to mention any specific equipment you’ve worked with!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance. We love a well-organised application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Encore
✨Know Your Gear
Familiarise yourself with the audio-visual equipment mentioned in the job description. Be ready to discuss your experience with specific tools and technologies, as well as any troubleshooting you've done in the past. This shows you’re not just a techie but someone who can handle real-world challenges.
✨Showcase Your Customer Service Skills
Since this role involves interacting with clients and ensuring their needs are met, prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to make an event successful or resolved issues on the spot.
✨Demonstrate Teamwork
The job mentions working as part of a team on larger projects. Be ready to share experiences where you collaborated effectively with others. Highlight your ability to communicate and support your teammates, especially in high-pressure situations.
✨Understand Health and Safety Protocols
Since compliance with health and safety regulations is crucial, brush up on relevant protocols. Be prepared to discuss how you’ve adhered to safety measures in past roles and how you would ensure a safe environment during events.
