At a Glance
- Tasks: Support the smooth operation of a high-end residential development in London.
- Company: Prestigious residential development with a focus on exceptional living standards.
- Benefits: Competitive salary of £47,000, Monday to Friday hours, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and professional development.
- Why this job: Make a real impact on residents' lives while managing a beautiful property.
- Qualifications: Experience in facilities management and strong team leadership skills required.
The predicted salary is between 47000 - 47000 £ per year.
We’re looking for an experienced Assistant Facilities Manager to support the smooth operation of a high-end residential development based in London. In this role, you will ensure a high‑quality living environment for residents while maintaining the property to exceptional standards.
Location: London, EC1V
Salary: £47,000
Hours: Monday to Friday, 8am-5pm (On Site)
Previous experience in a large, complex and high-end residential development is essential for this role.
The Role
- Building Management
- Carry out regular inspections of all communal areas, ensuring cleanliness, safety, and identifying any defects.
- Manage contractors, including M&E suppliers, assessing their performance and ensuring safe working practices.
- Coordinate planned and reactive maintenance, working with the Facilities Manager to ensure tasks are completed to required standards.
- Oversee/Carry out stock control and facilitate meter readings for communal utilities.
- Conduct system testing such as emergency lighting, fire alarms/smoke vents, and lift emergency lines.
- Maintain compliance records via internal systems and oversee both routine and non‑routine contractor activity.
- Support estate presentation through a hands‑on approach when required and monitor CCTV usage.
- Assist the Development Manager with budgeting, contract reviews, lease compliance, and refuse management.
- Maintenance & Repairs
- Request quotes and issue work orders in accordance with internal processes.
- Arrange and monitor reactive repairs through to completion.
- Follow up on emergency repairs that occur outside normal working hours.
- Communicate with residents regarding repair progress and resolution.
- Resident Services
- Assist the Facilities & General Managers with issuing and monitoring licences (pets, alterations, sublets).
- Provide a visible on‑site presence as a point of contact for residents on communal issues, complaints, and emergencies.
- Monitor resident move‑ins/move‑outs to prevent damage and minimise disruption.
- Team Management
- Help develop cleaning and security scopes of work.
- Support staff inductions, training, and ongoing development.
- Ensure uniforms, tools, and equipment are correctly maintained and available.
- Manage and record holidays and sickness, liaising with HR.
- Support the Facilities Manager with supervision of Security, Cleaning, and other on‑site teams.
- Assist with annual appraisals.
- Uphold and implement the estate’s policies and procedures.
What You’ll Bring
- Experience
- Experience in facilities management within a prestigious residential development.
- Strong experience leading, mentoring, and supporting teams.
- Extensive contractor management experience.
- High-level understanding of planned maintenance (including SFG20 standards).
- Strong Health & Safety knowledge (Nebosh desirable).
- Qualifications
- Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.
- Nebosh General Certificate or willingness to achieve within first year (desirable).
- Skills
- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Behaviours
- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can‑do attitude.
- Curiosity: Continuously learn, question, and seek improvement.
Assistant Facilities Manager - London, EC1V employer: Encore
Join a prestigious company that values excellence and offers a supportive work environment in the heart of London. As an Assistant Facilities Manager, you will benefit from a collaborative culture that prioritises employee growth through training and development opportunities, while ensuring a high-quality living experience for residents. With a focus on exceptional service and meticulous property management, this role provides a unique chance to make a meaningful impact in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Facilities Manager - London, EC1V
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field, especially those who have experience in high-end residential developments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your past experiences in managing contractors and maintaining high standards. Use specific examples to highlight your expertise.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just wait for the application window to open. Reach out directly through our website to express your interest and ask any questions. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face scenario-based questions about handling emergencies or managing teams. Think of real-life situations where you’ve excelled and be ready to share how you tackled challenges with a positive attitude.
We think you need these skills to ace Assistant Facilities Manager - London, EC1V
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Facilities Manager role. Highlight your experience in high-end residential developments and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to maintaining exceptional standards at our property. Keep it engaging and personal!
Showcase Your Skills:Don’t forget to highlight your communication skills and attention to detail in your application. These are key traits we value at StudySmarter, especially when it comes to providing outstanding service to residents.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Encore
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially in high-end residential settings. Familiarise yourself with SFG20 standards and be ready to discuss your experience managing contractors and maintenance activities.
✨Showcase Your People Skills
As an Assistant Facilities Manager, you'll be the go-to person for residents. Prepare examples of how you've handled resident complaints or emergencies in the past, highlighting your communication skills and ability to maintain a positive environment.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, so be prepared to discuss how you've ensured compliance and maintained high standards in previous roles. Bring up specific instances where your attention to detail made a difference in the quality of service.
✨Be Ready to Discuss Team Management
You'll need to support and manage teams, so think about your leadership style. Prepare to share experiences where you've mentored staff or improved team performance, showcasing your commitment to development and accountability.
