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For Companies At a Glance
- Tasks: Oversee daily operations of a high-end residential development and ensure exceptional living standards.
- Company: Join a respected team dedicated to creating a welcoming community in London.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real impact on residents' lives while developing your leadership skills.
- Qualifications: Experience in residential developments or hospitality, strong leadership, and communication skills.
- Other info: Exciting opportunity for career advancement in a dynamic environment.
The predicted salary is between 32000 - 48000 £ per year.
We’re looking for an Assistant Development Manager to oversee the smooth operation of a high-end residential development based in London, ensuring a high-quality living environment for residents while maintaining the property to the highest standards.
Location: London, SE16
Salary: £40,000
Hours: Monday to Friday, 8am-5pm
The Role
We are seeking a proactive and dedicated Assistant Development Manager to support the day-to-day operations of a high-end residential development. This role is pivotal in maintaining exceptional standards across the estate, ensuring the smooth running of services, and delivering outstanding customer service to residents and visitors alike. Working closely with the Development Manager, you will oversee site-based staff, manage both planned and reactive maintenance, and ensure the development remains a safe, clean, and welcoming environment.
What You’ll Do
- Building Management
- Conduct daily inspections of communal areas, identifying maintenance issues and health and safety risks.
- Manage and monitor contractors, ensuring work is completed safely and to a high standard.
- Coordinate planned maintenance in line with the development’s schedule.
- Oversee stock control and procurement of essential supplies.
- Carry out routine system testing (e.g. fire alarms, emergency lighting).
- Support refuse management and ensure bin stores are clean and accessible.
- Assist with budget preparation and ensure service charge funds are used appropriately.
- Maintain a visible presence on-site, ensuring the development is always well-presented.
- Maintenance & Repairs
- Request quotes, issue work orders, and coordinate repairs.
- Follow up on emergency and reactive maintenance, ensuring timely resolution.
- Communicate effectively with residents regarding repair updates.
- Resident Services
- Manage front-of-house services including parcel and key handling.
- Issue and monitor licences (e.g. pets, alterations, subletting).
- Welcome new residents and introduce them to the development and its rules.
- Monitor move-ins/outs to minimise disruption and damage.
- Act as the first point of contact for residents regarding communal issues.
- Maintain the on-site noticeboard and support resident communications.
- Team Leadership
- Lead and support on-site staff including cleaning and security teams.
- Design and implement cleaning and security service scopes.
- Manage staff inductions, training, appraisals, and holiday/sickness records.
- Ensure all team members are equipped to perform their roles effectively.
- Uphold and enforce company policies and procedures.
What You’ll Bring
- Experience
- Proven experience working in prestigious residential developments or similar environments such as hospitality or armed forces.
- Strong leadership skills, with experience mentoring and developing teams.
- Contractor management expertise, including assessing and approving works.
- Financial management experience (desirable).
- Skills
- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Behaviours
- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can-do attitude.
- Curiosity: Continuously learn, question, and seek improvement.
What You Need
- Eligibility to work in the UK.
- A good standard of education (essential).
Why Join Us?
This is an exciting opportunity to take the lead in managing a highly respected residential development, working with a supportive team and making a tangible difference to the community.
Assistant Development Manager - London, SE16 employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Development Manager - London, SE16
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their needs, especially in maintaining high standards and delivering exceptional service.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've successfully managed teams or projects in the past. Highlight your ability to mentor and develop others, as this is key for the Assistant Development Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Assistant Development Manager - London, SE16
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Development Manager role. Highlight any relevant experience in residential developments or similar environments, and don’t forget to showcase your leadership skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. Be sure to mention your commitment to maintaining high standards and delivering excellent customer service.
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application is clear and professional. Use proper grammar and structure, and don’t hesitate to express your enthusiasm for the position and the company!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Encore
✨Know the Development Inside Out
Before your interview, make sure to research the specific residential development you'll be managing. Understand its unique features, the community it serves, and any recent news or updates. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight your experience in mentoring staff and managing contractors, as these are key aspects of the Assistant Development Manager role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've resolved maintenance issues or improved service delivery. Be ready to discuss how you prioritise tasks and manage time effectively, especially in high-pressure situations. This will illustrate your capability to maintain a high-quality living environment.
✨Communicate with Confidence
Since outstanding communication is crucial for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would handle resident communications and manage front-of-house services. Remember, a positive attitude goes a long way!
