At a Glance
- Tasks: Provide frontline IT support for hardware, software, and network issues.
- Company: Encore Technologies, a leader in customer-first tech support.
- Benefits: Competitive pay, hands-on experience, and a supportive team environment.
- Other info: Opportunity to grow your IT skills and advance your career.
- Why this job: Join a dynamic team and make a difference in tech support daily.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced setting.
The predicted salary is between 25000 - 35000 £ per year.
Encore Technologies is seeking an onsite IT Help Desk professional to provide frontline support for hardware, software, and network issues.
The candidate will document contacts in ITSM tools, troubleshoot general compute problems, and participate in incident and knowledge management processes.
The role requires handling up to 45 calls per day, strong communication, and the ability to work in a fast-paced environment with changing procedures.
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Onsite IT Helpdesk Analyst — Customer-First Support in Norwood employer: Encore Technologies
Zenith is an exceptional employer, offering a dynamic work environment where innovation meets stability. As a Drilling Superintendent, you will benefit from long-term projects that not only provide job security but also extensive opportunities for professional growth and development within the UKCS sector. Our collaborative culture encourages knowledge sharing and empowers employees to take on challenging roles across diverse assets, making every day rewarding and impactful.
