Warehouse Technician

The Warehouse Technician is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is to support the Warehouse Supervisor in responding to the operational requirements and in delivering equipment to the company prescribed standards, shipping/receiving of orders, quality control, inventory control and other warehouse related logistics. The Warehouse Technician will report to Lead Warehouse Technician, a Senior Warehouse Technician, Warehouse Supervisor or Warehouse Manager subject to function and/or region.

Your perspective:

• Private Healthcare after 12 months of continuous service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

Key Job Responsibilities:

• Inbound/Outbound Order Processing
• Drive Results - Accurately receive, ship and label product, pick‑up product from inventoried locations and pack orders efficiently and accurately for delivery to venues, site and/or other warehouses
• Perform basic quality control (QC) procedures, presentation of equipment and inventory control
• Clean, test, maintain, prepare, repair equipment prior to delivery to site or venue.
• Load and unload equipment to trucks.
• Fault find and repair equipment, keeping equipment under repair to a minimum.
• Notify Warehouse Supervisor of any defective equipment, and arrange maintenance/repair schedule/logistics.

Logistics and Transportation:

• Prepare and process shipments to ship small parcel, LTL and via internal fleet
• Ability to operate industrial powered forklifts including (i.e. Sit‑down, reach, stock picker and powered pallet jack)

Safety:

• Perform daily checklists on forklifts and other equipment within the warehouse
• Do the Right Thing - Participate in safety team initiatives
• Adhere to health and safety regulations and wear appropriate Personal Protective Equipment (PPE)
• Report all health and safety issues to the HSE Manager or Warehouse Manager

Warehouse Housekeeping:

• Clean and maintain a safe work area
• Maintain equipment as necessary

Customer Service:

• Deliver World Class Service - Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments
• Maintain a working knowledge of equipment

Job Qualifications:

• High School diploma or GCSE equivalent
• 1 to 3 years’ experience in warehouse environment
• Ability to lift over mandate separately
• Ability to follow written and verbal instructions
• Strong communication skills with other team members, site leadership team and internal and external customers
• Organisational skills with an attention to detail and accuracy
• Ability to multi‑task while working in a fast paced environment
• Basic computer skills with an emphasis on Microsoft Office
• Experience using an RF based WMS system (preferred)
• Experience operating industrial forklift equipment

Competencies:

• Deliver consistent World Class Service
• Hospitality
• Ownership
• Do The Right Thing
• Instills Trust
• Safety Conscious
• Drive Results
• Action Oriented
• See The Big Picture
• Tech Savvy
• Value People
• Communicates Effectively

Work Environment:

Work is performed in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on‑call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.