At a Glance
- Tasks: Lead audio-visual setups for events, ensuring top-notch customer satisfaction.
- Company: Join a dynamic team at a leading events company.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Why this job: Be at the forefront of exciting events and showcase your technical skills.
- Qualifications: Experience with audio equipment and a passion for live events.
- Other info: Collaborative environment with mentorship opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audio-visual systems in an event environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager or Senior Project Manager subject to function/region.
Key Job Responsibilities
- Equipment Operation
- FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
- Building RF systems (Sennheiser, Shure)
- Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, L’Acoustics)
- Setting up comms systems (RTS, Tecpro, GreenGo)
- Setting up line systems and mics for live acts
- Operating monitors for live acts
- Leading teams on builds, shows and derig
- Troubleshoot technical issues and resolve problems quickly as they arise
- Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use.
- Adhere to health and safety regulations and wear appropriate PPE.
- Report all health and safety issues to the HSE Manager or appropriate Manager onsite.
- Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
- Value People - Be a leader, mentor and coach for other Technicians on Encore’s Delivering World Class Service philosophy.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
Technical Lead (Audio) employer: Encore Global
Contact Detail:
Encore Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead (Audio)
✨Tip Number 1
Network like a pro! Attend industry events and meet-ups where you can connect with other audio-visual professionals. Don’t be shy; introduce yourself and share your passion for the tech side of things. You never know who might have a lead on your next gig!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work with audio-visual systems. Include photos, videos, or even testimonials from clients. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific equipment you've worked with, like Yamaha or DiGiCo consoles. Show them you’re not just a techie but also someone who can lead a team and deliver world-class service.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience with building RF systems and troubleshooting technical issues. Let’s get you on board!
We think you need these skills to ace Technical Lead (Audio)
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your technical skills and experience with audio-visual systems. We want to see how you've set up and operated equipment like mixing consoles and PA systems in the past!
Customer Service is Key: Don’t forget to mention your customer service experience! We value those who can maintain positive relationships with clients and ensure their needs are met during events. Share any relevant examples that showcase your ability to deliver world-class service.
Be Specific About Your Experience: Use specific examples from your previous roles to demonstrate your problem-solving abilities and technical expertise. Whether it’s troubleshooting issues or leading a team, we want to know how you’ve tackled challenges in the past.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and get to know you better. We’re excited to see what you bring to the table!
How to prepare for a job interview at Encore Global
✨Know Your Gear
Make sure you’re familiar with the specific audio-visual equipment mentioned in the job description, like Yamaha and DiGiCo mixing consoles. Brush up on your knowledge of RF systems and PA setups, as well as comms systems. Being able to discuss your hands-on experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully troubleshot technical issues in the past. Think of specific scenarios where you resolved problems quickly during live events. This will demonstrate your ability to think on your feet and handle pressure, which is crucial for a Technical Lead.
✨Emphasise Customer Service
Since delivering world-class service is key, be ready to talk about how you’ve exceeded client expectations in previous roles. Share stories that highlight your communication skills and how you’ve built positive relationships with clients and team members alike.
✨Be a Team Player
As a Technical Lead, you'll be leading teams and mentoring others. Prepare to discuss your leadership style and how you’ve supported your colleagues in the past. Highlight any experiences where you’ve coached or mentored other technicians, as this will show your commitment to fostering a collaborative environment.