Senior Repair Technician Uxbridge, London On-Site Warehouse Role Position Overview Facilitate, supervise, and conduct regional repair of Encore owned equipment. Responsible for implementing and ensuring compliance to manufacturer/warranty policy. See the Bigger Picture - Maintain relationships with vendors and order necessary parts to complete repairs. Establish and provide reporting on key repair metrics and ROI. Adhere to health and safety regulations and wear appropriate Personal Protective Equipment (PPE) Report all HSE issues to the Warehouse Manager and HSE Manager Customer Service: Deliver World Class Service - Provide excellent service and strive to exceed the expectations and needs of internal and external customers. Value People - Maintain positive relationships with Encore hotel teams through effective communication and satisfactory service. Equipment Handling and Tracking: Perform annual physical inventory of equipment. Maintain a clean and tidy workspace. Systems Knowledge: Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately. Interact with other staff, internal customers, and outside vendors. Manage system generated pick-lists
Senior Repair Technician - Uxbridge employer: Encore Global
As a Lead Warehouse Technician at our Uxbridge location, you will join a dynamic team that values collaboration and excellence in service delivery. We offer a supportive work culture that prioritises employee development, ensuring you have opportunities to grow your skills while maintaining a safe and positive working environment. With a focus on quality and customer satisfaction, our company stands out as an employer committed to fostering meaningful careers in the event technology industry.