Position Overview The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes, with a focus on events under $5K in revenue. This includes completing sales order entries and providing general sales administration support such as order entry, opportunity management, billing, and customer follow-up. The position reports to the Sales Director or Director of Event Technology. Key Job Responsibilities Sales Support and Coordination Sell smaller events such as Banquet Event Orders (BEO), exhibitors, affiliate business, and In-Conjunction-With (ICW) events as determined appropriate by the Manager. Maximize revenue and adhere to event profit guidelines for all assigned business. Attend client meetings and respond to client concerns, questions, and problems to meet client needs. Close business by obtaining commitments to buy while maximizing revenue and adhering to profit guidelines. Handle customer requests via phone, online chat, email, and other channels, and follow up with internal and external customers through order hand-offs. Follow up with clients through final billing, thank you letters, post-event evaluations, and lead hand-offs. Use ENCORE tools and resources effectively to respond promptly to customer requests. Keep CRM data accurate and up to date. Coordinate effectively with venue leadership teams for information exchange. Job Qualifications High School diploma required; BS/BA preferred or 1+ years of sales or event experience. Experience in technology, sales, hospitality, or event planning is a plus. Technical aptitude and proficiency with computer software and programs. Strong written and verbal communication skills. Competency Group Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Tech Savvy Value People Communicates Effectively Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures, dirt, sand, and dust. Conditions vary from quiet to noisy. Team members will use high-end audio-visual equipment, electrical components, and may work at heights using lifts and ladders. Multiple hotel locations may be involved. Work hours include irregular times, on-call duties, evenings, weekends, and holidays. Appearance guidelines must be followed as defined by ENCORE and the respective hotels. This description is not exhaustive; responsibilities and conditions may change. Management reserves the right to revise tasks as needed. #J-18808-Ljbffr
Contact Detail:
Encore Global Recruiting Team