At a Glance
- Tasks: Lead video production, manage events, and mentor technicians in a dynamic environment.
- Company: Join a global leader in the Audio Visual industry with a collaborative culture.
- Benefits: Enjoy private healthcare, employee perks, and generous leave provisions.
- Other info: Opportunities for global travel and professional development await you.
- Why this job: Make an impact in live events while working with cutting-edge technology.
- Qualifications: 5+ years in audio-visual, strong leadership, and customer service skills required.
The predicted salary is between 50000 - 60000 € per year.
Uxbridge / London
£50,000-£60,000 (dependant on experience)
Your perspective:
- Private Healthcare after 12 months of continuous service
- Employee supported volunteering
- Enhanced family leave provision
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Mentoring support and training initiatives
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Position Overview
The Technical Manager (Head of Video) will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in a specific discipline such as Audio, Video, Lighting, Rigging or Power Distribution; this position must be the subject matter expert for their discipline. Sitting within the Production function, the Technical Manager manages all aspects of that discipline as it pertains to event pre‑planning, on‑site management, equipment maintenance and post‑show activities. Must have the ability to operate/troubleshoot high‑end equipment and have familiarity with major brands of audio‑visual systems and components in a large venue situation. The Technical Manager will be the key resource of information for the Production team; will interface with the warehouse leads helping to design systems; and be the project manager for large event systems. The Technical Manager is required to mentor and develop the technicians. Also where appropriate the Technical Manager will negotiate with supply chains and drive innovation with our product portfolio. On a project‑by‑project basis the Technical Manager will maximise profitability by using our own equipment and labour. The Technical Manager may or may not manage a team of Technical Specialists and will report to the Director, Project Management or General Manager, UAE as appropriate.
Key Job Responsibilities
Event Pre‑planning
- Partner with the Senior Project Managers, Project Managers and end client to design, pre‑plan and manage all aspects of their expertise or discipline.
- Drive Results – Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub‑rentals.
- See the Bigger Picture – Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies.
On‑site Management/Operation
- Delivers World Class Service – ensuring their discipline meets or exceeds the client’s needs by managing the production plan, budget, and Encore production/safety standards.
- Do the Right Thing – Set and properly test technical components.
- Operate designated equipment for the event, as needed.
- Provides leadership to their assigned crew, including internal and external team members.
- Abide by all health and safety requirements to company and international standards; ensure that all team members and subcontractors adhere to the same; recommend areas of improvement to the HSE Manager.
Post‑show Management
- Responsible for post‑show management including final labour, time sheets, expenses, sub‑rentals, and any equipment maintenance needs.
- Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post‑show jot form to document for client’s future events.
Customer Service
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
- Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly.
People Development (where they have direct reports)
- Value People – by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
- Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development.
- Manage HR activities including selection, performance management, and learning.
- Provide focused and continued coaching to develop the skills of team members.
- Train employees on Encore standards for service and equipment, and verify they are properly trained on company computer systems.
- Recommend team members for training opportunities, as needed.
Disclaimer
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.
Job Qualifications
- BA/BS Degreed or equivalent experience
- 5+ years of live large venue audio visual
- 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline
- 2+ years crew lead experience (not necessarily direct reports)
- Strong customer service skills
- Excellent organisation skills
- Advanced problem solving skills
- Strong written and oral communications skills
- Ability to travel up to 75%
Competencies
- Exceeds Customer Expectations
- Production Efficiency
- Problem Solving
- Communication
- Teamwork
- Leadership
Technical Manager - Head of Video in London employer: Encore Global
As a leading player in the Audio Visual Industry, our company offers an exceptional work environment for the Technical Manager - Head of Video role, located in Uxbridge/London. We pride ourselves on a culture that fosters innovation and employee growth, providing access to state-of-the-art technology, comprehensive training initiatives, and a supportive mentoring programme. With benefits such as private healthcare after 12 months, enhanced family leave, and a generous employee recognition scheme, we ensure our team members feel valued and empowered to excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Manager - Head of Video in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend events where you can meet potential employers. Don’t be shy; let them know you’re on the lookout for opportunities in the audio-visual space.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best work in video production and technical management. This will give you an edge when chatting with hiring managers about your experience.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to audio-visual systems. Be ready to discuss how you've tackled challenges in past projects, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Manager - Head of Video in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your technical expertise in the Audio Visual Industry. We want to see how your skills align with the role of Technical Manager, so don’t hold back on showcasing your experience with high-end equipment and project management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Head of Video position. Share specific examples of your past successes and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills:Since this role involves mentoring and leading a team, make sure to highlight any relevant leadership experience. We love to see how you’ve developed others and driven results in previous roles, so don’t be shy about sharing those stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Encore Global
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to audio, video, lighting, and rigging. Be prepared to discuss specific equipment you've worked with and how you've solved problems in past projects. This will show that you're not just familiar with the tech but are truly an expert in your field.
✨Showcase Your Project Management Skills
Since this role involves managing all aspects of event pre-planning and on-site operations, be ready to share examples of how you've successfully led projects in the past. Highlight your experience with budgets, timelines, and team coordination to demonstrate your ability to drive results.
✨Emphasise Your Leadership Experience
If you've had any crew lead experience, make sure to talk about it! Discuss how you've mentored technicians or managed teams, and how you foster a culture of high performance and accountability. This will show that you can not only manage projects but also develop people.
✨Prepare for Customer Service Scenarios
Customer service is key in this role, so think of times when you've gone above and beyond for clients. Be ready to discuss how you ensure client needs are met and how you handle any challenges that arise during events. This will highlight your commitment to exceeding expectations.
