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For Companies At a Glance
- Tasks: Lead the setup and operation of audio-visual systems for events, ensuring customer satisfaction.
- Company: Join a global leader in event technology with a supportive culture.
- Benefits: Enjoy private healthcare, generous leave, and a clear career path.
- Why this job: Be at the forefront of tech in exciting event environments and make a real impact.
- Qualifications: Experience in audio-visual systems and strong leadership skills required.
- Other info: Dynamic role with opportunities for global travel and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Your perspective
- Private Healthcare after 12 months of service
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audio-visual systems in an event environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager or Senior Project Manager subject to function/region.
Key Job Responsibilities
- Equipment Operation
- Configure and setup standard Video Control Switching systems (Barco E2/S3)
- Understand and configure video signal distribution systems (Lightware, Blackmagic, Birddog, Decimator Design)
- Rigging and alignment of multiple projection systems utilizing manual adjustment as well as software control
- Ability to configure, build and repair LED screens and their relative control processors (Absen/GLUX/Novastar COEX)
- Understanding of network infrastructure and protocols for signal and control (VLAN management/IPMX/NDI etc)
- Ability to run a team as HOD on installs and derigs, ensuring clear and concise communication and leadership
- Responsible for accurate and timely setup, operation, and breakdown of intermediate audio-visual equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Do the Right Thing - Complies with all Company security and safety measures.
- Ensures equipment is secure from theft and/or damage when in use.
- Adhere to safety regulations and wear appropriate PPE.
- Report all health and safety issues to the HSE Manager or appropriate Manager onsite.
- Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
- Value People - Be a leader, mentor and coach for other Technicians on Encore’s Delivering World Class Service philosophy.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
- See the Bigger Picture - Anticipates equipment challenges and changes in a timely and professional manner.
- Understand department planning software, designing systems and schematics for all upcoming projects (Easyjob/Vectorworks/Lucidchart)
- Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
- Interacts with other staff and outside vendors for equipment.
- Drive Results - Increases revenue by utilising floor up-selling techniques.
- Work with clients to finalise invoices.
- As needed, work within Encore systems and applications.
Disclaimer: Hospitality experience is preferred.
Technical Lead Video in London employer: Encore Global
Contact Detail:
Encore Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead Video in London
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to audio-visual tech. The more people you know, the better your chances of landing that Technical Lead Video role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and experiences with video control systems and event setups. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific equipment you've worked with, like Barco E2/S3 or LED screens. Confidence in your expertise can really set you apart!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to stay updated on new opportunities tailored to your skills.
We think you need these skills to ace Technical Lead Video in London
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical expertise in audio-visual systems. We want to see your experience with equipment like Barco E2/S3 and your ability to troubleshoot issues on the fly. Don’t hold back on showcasing your skills!
Customer Service is Key: Since we value world-class service, share examples of how you've gone above and beyond for clients in the past. We love seeing candidates who understand the importance of maintaining positive relationships and effective communication.
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you’re a perfect fit. It’s all about making that connection between your experience and what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Encore Global
✨Know Your Tech Inside Out
Make sure you’re well-versed in the specific video control systems mentioned in the job description, like Barco E2/S3 and Lightware. Brush up on your knowledge of LED screens and network protocols too, as these are crucial for the role.
✨Showcase Your Leadership Skills
As a Technical Lead, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you’ve successfully managed a team or mentored others, highlighting your communication skills and how you foster positive relationships.
✨Customer Service is Key
This role emphasises delivering world-class service, so be ready to discuss how you've gone above and beyond for clients in previous positions. Think of specific instances where you’ve resolved issues quickly and maintained strong client relationships.
✨Prepare for Problem-Solving Questions
Expect to face technical problem-solving scenarios during the interview. Practice articulating your thought process when troubleshooting equipment issues, and be prepared to explain how you anticipate challenges and adapt to changes in a professional manner.
