At a Glance
- Tasks: Lead the setup and operation of audio-visual systems for events, ensuring top-notch customer satisfaction.
- Company: Join a dynamic team at a leading audio-visual company known for excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Great chance to grow your career in a fast-paced, supportive environment.
- Why this job: Be at the forefront of exciting events and make a real impact with your technical skills.
- Qualifications: Experience with audio equipment and a passion for delivering exceptional service.
The predicted salary is between 36000 - 60000 £ per year.
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audio-visual systems in an event environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager or Senior Project Manager subject to function/region.
Key Job Responsibilities
- Equipment Operation
- FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
- Building RF systems (Sennheiser, Shure)
- Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, L’Acoustics)
- Setting up comms systems (RTS, Tecpro, GreenGo)
- Setting up line systems and mics for live acts
- Operating monitors for live acts
- Leading teams on builds, shows and derig
- Troubleshoot technical issues and resolve problems quickly as they arise
- Do the Right Thing
- Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use.
- Adhere to health and safety regulations and wear appropriate PPE.
- Report all health and safety issues to the HSE Manager or appropriate Manager onsite.
- Customer Service
- Deliver World Class Service - Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
- Value People - Be a leader, mentor and coach for other Technicians on Encore’s Delivering World Class Service philosophy.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Technical Ability
- Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
Technical Lead Audio in London employer: Encore Global
As a Talent Acquisition Specialist at our Uxbridge location, you will join a dynamic team that values collaboration and innovation in recruitment. We offer a supportive work culture with a clearly defined career path, access to cutting-edge technology, and generous benefits including private healthcare and enhanced family leave provisions. Our commitment to employee growth and community engagement makes us an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Lead Audio in London
✨Tip Number 1
Network like a pro! Attend industry events and meet-ups where you can connect with other audio-visual professionals. Don’t be shy; introduce yourself and share your passion for the tech side of things. You never know who might have a lead on your next gig!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work with audio-visual systems. Include photos, videos, or even testimonials from clients. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific equipment you've worked with, like Yamaha or DiGiCo consoles. Show them you’re not just a technician but a problem-solver who can handle any challenge thrown your way.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to highlight your customer service skills and your ability to lead teams, as these are key for the Technical Lead role.
We think you need these skills to ace Technical Lead Audio in London
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your experience with audio-visual systems. We want to see your technical prowess, so mention any specific equipment you've worked with, like Yamaha or DiGiCo consoles.
Customer Service is Key:Don’t forget to emphasise your customer service skills! We value those who can maintain positive relationships with clients, so share examples of how you've gone above and beyond to meet customer needs in past roles.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Make it easy for us to see why you’re a great fit!
Apply Through Our Website:Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Encore Global
✨Know Your Gear
Make sure you’re familiar with the specific audio-visual equipment mentioned in the job description, like Yamaha and DiGiCo mixing consoles. Brush up on your knowledge of RF systems and PA setups, as well as comms systems. Being able to discuss your hands-on experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully troubleshot technical issues in the past. Think of specific scenarios where you resolved problems quickly during events. This will demonstrate your ability to think on your feet and handle pressure, which is crucial for a Technical Lead role.
✨Emphasise Customer Service
Since delivering world-class service is key, be ready to talk about how you’ve gone above and beyond for clients in previous roles. Share stories that highlight your communication skills and how you’ve built positive relationships with customers. This will show that you understand the importance of client satisfaction in this position.
✨Be a Team Player
As a Technical Lead, you'll be leading teams, so it’s important to convey your leadership style. Prepare to discuss how you mentor and support other technicians. Highlight any experiences where you’ve successfully led a team through a challenging event, showcasing your ability to foster collaboration and maintain morale.
