At a Glance
- Tasks: Set up and operate AV equipment for amazing events in top venues.
- Company: Join a diverse and inclusive company with a global presence.
- Benefits: Enjoy private healthcare, career growth, and employee recognition.
- Other info: Work with state-of-the-art technology and enjoy a clearly defined career path.
- Why this job: Be part of exciting events and make a real impact with your skills.
- Qualifications: Experience in AV or hospitality is a plus; customer service skills are essential.
The predicted salary is between 28000 - 28000 £ per year.
AV Technician
Glasgow, Scotland
£28,000 (dependent on experience)
Company Benefits for an AV Technician:
- Private Healthcare after 12 months of service
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Your area of responsibility as an AV Technician:
Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions.
Equipment Operation
- Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event
- Drive Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment as listed in the technical qualifications section.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Do the Right Thing - Complies with all Company security and safety measures.
- Adhere to health and safety regulations and wear appropriate PPE.
- Report all health and safety issues to the HSE Manager or Project Manager onsite.
- At times the technicians will work as part of a team on larger scale projects.
Customer Service
- Deliver World Class Service - Strives to exceed the expectations and needs of internal and external customers.
- Values People - Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/venue/client relationship.
Technical Ability
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
Systems Knowledge
- Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- See the Bigger Picture - Increases revenue by utilising floor up-selling techniques.
- Works with clients to finalise invoices.
What you bring with you as an AV Technician:
- Previous experience within the Service and Hospitality industry would be preferable.
- Previous experience in AV / Live events would be preferred
- Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial.
Our promise to you:
Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
AV Technician in Glasgow employer: Encore Global
As a Talent Acquisition Specialist at our Uxbridge location, you will join a dynamic team that values collaboration and innovation in recruitment. We offer a supportive work culture with a clearly defined career path, access to cutting-edge technology, and generous benefits including private healthcare and enhanced family leave provisions. Our commitment to employee growth and community engagement makes us an exceptional employer for those seeking meaningful and rewarding employment.
