Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us in delivering unforgettable events with top-notch AV technology.
- Company: Dynamic company focused on innovation and inclusivity in the events industry.
- Benefits: Enjoy private healthcare, generous leave, and a clear career path.
- Other info: Work in amazing venues and grow your skills in a supportive environment.
- Why this job: Be part of exciting events and make a real impact in the AV world.
- Qualifications: Experience in AV or hospitality is a plus; passion for tech is essential.
The predicted salary is between 22000 - 28000 £ per year.
£26,000 to £28,000 (dependent on experience)
Company Benefits for an AV Technician:
- Private Healthcare with no excess payments for the employee
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state‑of‑the‑art technology
- Global presence and opportunities worldwide
- Long Service Programme
Your area of responsibility as an AV Technician:
Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions.
Equipment Operation
- Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event
- Drive Results – Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio‑visual equipment as listed in the technical qualifications section.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Do the Right Thing – Complies with all Company security and safety measures.
- Adhere to health and safety regulations and wear appropriate PPE.
- Report all health and safety issues to the HSE Manager or Project Manager onsite.
- At times the technicians will work as part of a team on larger scale projects.
Customer Service
- Deliver World Class Service – Strives to exceed the expectations and needs of internal and external customers.
- Values People – Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/venue/client relationship.
Technical Ability
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
Systems Knowledge
- Do the Right Thing – Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
- Interacts with other staff and outside vendors for equipment.
- See the Bigger Picture – Increases revenue by utilising floor up‑selling techniques.
- Works with clients to finalise invoices.
What you bring with you as an AV Technician:
- Previous experience within the Service and Hospitality industry would be preferable.
- Previous experience in AV / Live events would be preferred.
- Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial.
Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
AV Technician employer: Encore Global
Contact Detail:
Encore Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Technician
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or even local meet-ups. Chat with fellow AV enthusiasts and professionals; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous AV work. Whether it's photos, videos, or testimonials, having tangible evidence of your expertise can really set you apart from the competition.
✨Tip Number 3
Don’t just apply – engage! When you find a job listing that excites you, reach out to the hiring manager directly. A quick email expressing your enthusiasm can make a lasting impression and show you're genuinely interested.
✨Tip Number 4
Keep learning! Stay updated on the latest AV technology and trends. Consider taking online courses or certifications to boost your knowledge and skills, making you an even more attractive candidate for potential employers.
We think you need these skills to ace AV Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in AV and live events. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your technical abilities and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the AV industry and how you can contribute to our team. Keep it friendly and professional, and make sure to mention any specific experiences that relate to the job.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and resolve problems quickly, so share those stories that demonstrate your troubleshooting prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Encore Global
✨Know Your AV Gear
Familiarise yourself with the audio-visual equipment mentioned in the job description. Be ready to discuss your experience with specific tools and technologies, as well as any troubleshooting you've done in the past. This shows you’re not just a techie but someone who can handle real-world challenges.
✨Showcase Your Customer Service Skills
Since this role involves interacting with clients, prepare examples of how you've gone above and beyond for customers in previous roles. Think about times when you’ve resolved issues or enhanced an event experience. This will demonstrate your commitment to delivering world-class service.
✨Prepare for Teamwork Questions
As you'll often work as part of a team, be ready to discuss your experiences collaborating with others. Think of specific instances where you contributed to a successful project or event. Highlighting your ability to work well with others will show that you’re a team player.
✨Understand Health and Safety Protocols
Brush up on health and safety regulations relevant to the AV industry. Be prepared to discuss how you ensure compliance and safety during events. This knowledge will reassure the interviewers that you take these responsibilities seriously and are committed to doing the right thing.