Senior Business Analyst

Senior Business Analyst

Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
Encore Capital Group

At a Glance

  • Tasks: Lead complex business analysis and design impactful solutions across teams.
  • Company: Join Cabot, an award-winning company focused on ethical practices and diversity.
  • Benefits: Enjoy competitive salary, bonuses, discounts, private health insurance, and more.
  • Other info: Hybrid role with excellent career progression opportunities.
  • Why this job: Make a real impact while shaping solutions in a dynamic environment.
  • Qualifications: Proven experience as a Senior Business Analyst in complex environments.

The predicted salary is between 55000 - 65000 £ per year.

At Cabot, we’re looking for a Senior Business Analyst to lead the analysis, definition and design of complex change across the business. This is a hands-on, senior practitioner role focused on solving problems, shaping solutions, and ensuring outcomes deliver real value. You’ll work closely with Product, Technology and Operations teams to make sure change is clearly defined, feasible and aligned to business goals. With a high degree of autonomy, you’ll tackle ambiguity head-on, applying sound judgement and influencing decisions across cross-functional teams.

What you can expect as a Senior Business Analyst:

  • Permanent
  • Hybrid office role – Kings Hill, ME19 4UA.
  • Competitive salary and a fantastic bonus scheme.
  • Entitled to loads of great benefits including discount and cash back on hundreds of high-street shops and private health insurance.

Key responsibilities include:

  • Support delivery of complex business and technology change, ensuring analysis is high quality and consistent.
  • Lead requirements definition and solution design from problem statement through to delivery.
  • Apply advanced analysis techniques (process modelling, impact, root cause, options and data analysis) to shape solutions.
  • Elicit, analyse and document business needs into clear, high-quality artefacts (e.g. user stories, process models, acceptance criteria, business rules).
  • Collaborate with technical teams to design pragmatic, scalable solutions, maintaining traceability from business need to outcome.
  • Ensure non-functional, operational, regulatory and risk considerations are captured early and embedded in design.
  • Manage and refine backlogs, ensuring work is clearly defined, prioritised and delivery ready.
  • Support the full change lifecycle, including testing, implementation, business readiness and handover.
  • Facilitate workshops to explore problems, define solutions and drive decisions.
  • Present clear recommendations, including risks, impacts, trade-offs and constraints.
  • Identify risks and dependencies early, proposing mitigations to maintain delivery momentum.
  • Ensure outcomes deliver intended business value, contributing to review and continuous improvement.
  • Champion strong business analysis practices and share learning to improve delivery maturity.

We are looking for someone with:

  • Proven experience operating as a Senior Business Analyst within complex, technical and/or regulated environments.
  • Strong command of core and advanced business analysis disciplines including requirements elicitation, process modelling, gap analysis, options analysis, benefits realisation and non-functional requirements.
  • Experience working across digital, systems, data and operational change, with the ability to bridge business and technical perspectives.
  • Practical experience working in agile, waterfall and hybrid delivery models, adapting techniques pragmatically to suit the delivery context.
  • Highly developed analytical and problem-solving skills, with the ability to deal effectively with complexity and ambiguity.
  • Strong facilitation and stakeholder engagement skills, able to challenge constructively and build trusted relationships.
  • Excellent written and verbal communication skills, capable of explaining complex concepts clearly to both technical and non-technical audiences.
  • Familiarity with tooling such as Azure DevOps (or equivalent), process modelling and collaboration tools.

What happens next? If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!

Working for Cabot: You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.

Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.

At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.

Senior Business Analyst employer: Encore Capital Group

At Cabot, we pride ourselves on being an award-winning employer that champions diversity and inclusion, offering a supportive work culture where every employee can thrive. As a Senior Business Analyst in our Kings Hill office, you'll enjoy a hybrid working model, competitive salary, and a comprehensive benefits package, including discounts on high-street shops and private health insurance. With a strong focus on career progression and ethical practices, we empower our employees to make a meaningful impact while fostering their professional growth.

Encore Capital Group

Contact Details:

Encore Capital Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Business Analyst

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Business Analyst role. You never know who might have the inside scoop on an opportunity!

Tip Number 2

Prepare for those interviews by practising common questions and scenarios related to business analysis. Think about how you can showcase your problem-solving skills and experience with complex change. We want you to shine when it’s your turn to impress!

Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at Cabot and tailor your approach to highlight how your skills can help them achieve their mission of creating pathways to economic freedom.

Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to their team. Let’s make sure they remember you!

We think you need these skills to ace Senior Business Analyst

Business Analysis
Requirements Elicitation
Process Modelling
Gap Analysis
Options Analysis
Benefits Realisation
Non-Functional Requirements

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Business Analyst role. Highlight your experience in complex change management and how you've tackled ambiguity in past projects. We want to see how you can bring real value to our team!

Showcase Your Skills:Don’t forget to emphasise your analytical and problem-solving skills. Use specific examples from your previous roles where you applied advanced analysis techniques or facilitated workshops. This will help us see your potential impact at Cabot.

Be Clear and Concise:When writing your application, clarity is key! Make sure your points are easy to understand and directly relate to the job description. We appreciate straightforward communication, especially when it comes to complex concepts.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Cabot!

How to prepare for a job interview at Encore Capital Group

Know Your Business Analysis Techniques

Brush up on your core and advanced business analysis skills, especially in areas like requirements elicitation and process modelling. Be ready to discuss how you've applied these techniques in past roles, particularly in complex or regulated environments.

Prepare for Cross-Functional Collaboration

Since you'll be working closely with Product, Technology, and Operations teams, think of examples where you've successfully collaborated across different functions. Highlight your ability to bridge business and technical perspectives, as this will be key in your role.

Showcase Your Problem-Solving Skills

Be prepared to tackle ambiguity and complexity head-on. Think of specific instances where you've identified risks and proposed effective solutions. This will demonstrate your analytical prowess and sound judgement, which are crucial for a Senior Business Analyst.

Communicate Clearly and Effectively

Practice explaining complex concepts in simple terms, as you'll need to communicate with both technical and non-technical audiences. Bring along examples of how you've presented recommendations and facilitated workshops to drive decisions in the past.