At a Glance
- Tasks: Engage with customers at their homes and assist with financial solutions.
- Company: Leading financial services provider with a focus on customer engagement.
- Benefits: Flexible hours, potential monthly bonuses, and ongoing professional development.
- Why this job: Enjoy independence while making a real difference in customers' financial lives.
- Qualifications: Full UK driving license and strong communication skills.
- Other info: Comprehensive induction and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading financial services provider is looking for a Field Collections Agent to engage with customers at their homes and assist them with financial solutions. The role requires a full UK driving license and offers flexible hours, allowing you to manage your schedule effectively. With the potential to earn monthly bonuses, this position provides a comprehensive induction and ongoing professional development.
Responsibilities include:
- Handling accounts
- Accepting payments
- Educating clients
All while working independently in the field.
Field Collections Agent: Flexible, Independent & Rewarding in Lancaster employer: Encore Capital Group
Contact Detail:
Encore Capital Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Agent: Flexible, Independent & Rewarding in Lancaster
✨Tip Number 1
Get to know the company! Research their values and mission so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the hiring team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Field Collections Agent role. Highlight your communication skills and ability to work independently.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Field Collections Agent: Flexible, Independent & Rewarding in Lancaster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Field Collections Agent role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Encore Capital Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Field Collections Agent. Familiarise yourself with financial solutions and how they can help customers. This will show that you're not just interested in the job, but also in helping clients.
✨Showcase Your Independence
Since this role requires working independently, be prepared to discuss your previous experiences where you've successfully managed your own schedule or worked autonomously. Share specific examples that highlight your self-motivation and ability to handle challenges on your own.
✨Demonstrate Your Communication Skills
As you'll be engaging with customers at their homes, strong communication skills are essential. Practice explaining complex financial concepts in simple terms. During the interview, focus on how you can build rapport with clients and educate them effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face as a Field Collections Agent. Think about how you would handle difficult conversations or objections from clients. Prepare some thoughtful responses that reflect your problem-solving skills and empathy.