At a Glance
- Tasks: Engage with customers, manage accounts, and educate on payment options.
- Company: Dynamic financial services firm focused on customer engagement.
- Benefits: Flexible hours, car allowance, bonuses, and competitive salary up to £35,765.
- Why this job: Make a real difference in customers' lives while enjoying flexibility and independence.
- Qualifications: Valid driving licence and ability to work independently.
- Other info: Full-time role with opportunities for personal growth and development.
The predicted salary is between 28612 - 42818 £ per year.
A financial services firm is looking for a Field Collections Agent to engage with customers and help them manage their finances. The role requires visiting customers at home, handling accounts, and educating them on payment options. Candidates must have a valid driving licence and be comfortable working independently.
This full-time position offers a flexible working schedule with the opportunity to earn up to £35,765 per year, including a car allowance and bonuses.
Field Collections Advisor – Flexible Hours & Car Benefit in Chelmsford employer: Encore Capital Group
Contact Detail:
Encore Capital Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Advisor – Flexible Hours & Car Benefit in Chelmsford
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how you align with them during your interviews. This will help us stand out as a candidate who truly understands what they’re about.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Field Collections Advisor role. We recommend rehearsing answers to common interview questions and even some situational ones that might come up.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider info about the company culture and possibly even a referral, which can really boost our chances.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows we’re genuinely interested and keeps us fresh in their minds.
We think you need these skills to ace Field Collections Advisor – Flexible Hours & Car Benefit in Chelmsford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Field Collections Advisor role. Highlight your experience with customer engagement and financial management. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your experience and why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Encore Capital Group
✨Know Your Stuff
Make sure you understand the financial services industry and the role of a Field Collections Advisor. Brush up on common payment options and customer engagement strategies, as you'll need to demonstrate your knowledge during the interview.
✨Showcase Your Independence
Since this role requires working independently, be prepared to discuss your previous experiences where you've successfully managed tasks on your own. Share specific examples that highlight your ability to work without constant supervision.
✨Demonstrate Empathy
As a Field Collections Advisor, you'll be dealing with customers who may be in difficult financial situations. Practice how you would approach sensitive conversations and show that you can handle these discussions with care and understanding.
✨Prepare for Practical Questions
Expect questions about how you would handle various scenarios in the field. Think about potential challenges you might face when visiting customers at home and prepare thoughtful responses that showcase your problem-solving skills.