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For Companies At a Glance
- Tasks: Plan and deliver exciting events, from small meetings to large productions.
- Company: Join Encore, a global leader in event technology and production.
- Benefits: Enjoy BUPA healthcare, flexible leave, and perks like Perkbox.
- Why this job: Be part of a dynamic team, shaping memorable experiences and building client relationships.
- Qualifications: High School Diploma preferred; experience in AV/live events and hospitality is a plus.
- Other info: Work in top venues across the UK and develop your career with us.
The predicted salary is between 40000 - 45000 £ per year.
Location: London, UK
Salary: £40,000 to £45,000+ (dependent on your individual expertise and experience)
Your perspective:
- BUPA full coverage Private Healthcare with no excess payments for the employee
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee Assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined career path with support
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Your area of responsibility:
- Working in some of the best venues and hotels in the UK, you will play an integral role in planning and preparing events, responsible for delivery and setup from small meetings to large-scale productions.
- Prepare, rig, and de-rig equipment prior to events within the hotel/venue and be available on-site for technical issues.
- Act as the main point of contact for clients to ensure expectations are met.
- Proactively contact clients to develop sales potential, interpret technical solutions, and arrange meetings to understand their requirements.
- Build and maintain a portfolio of standard set designs and visuals to help clients visualize options.
- Maximize sales by upselling services, increasing revenue from elements like production and video editing.
- Participate in discussions to recover lost business and review upcoming groups to ensure sales processes are followed.
- Foster good relations with sales and hotel teams, educate them on AVC services, and encourage sharing of sales leads.
- Develop a client database, follow up post-event for future opportunities, and gather feedback for service improvement.
- Manage responsibilities within budget, negotiate rates, and utilize in-house services before outsourcing.
- Strive to increase revenue.
- Build good relations with hotel staff and create development plans to improve service levels.
- Attend meetings with the London office, ensure effective duty execution, and create standardized information systems for equipment management and reporting.
- Develop dry hire shows and large events, participate in tender processes, and oversee project implementation.
- Build long-term client loyalty by converting one-off events into ongoing accounts and monitor competitor activities for future opportunities.
- Delegate technical responsibilities to on-site technicians, manage shifts effectively, and offer resources to sister hotels.
What you bring with you:
- High School Diploma, Mathematics and English GCSE or equivalent preferred.
- Strong background in AV / Live events and team management.
- Experience in Service and Hospitality industry preferred.
- Experience in audio-visual or similar in educational environments beneficial.
Our promise to you:
Encore is committed to creating inclusive workplaces reflecting community diversity, fostering innovation, collaboration, and excellence, and strengthening our connection to customers.
Technical Events Manager employer: Encore Canada
Contact Detail:
Encore Canada Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Events Manager
✨Tip Number 1
Network with professionals in the AV and events industry. Attend local events, workshops, or trade shows to meet potential colleagues and clients. Building relationships can lead to job opportunities and insider knowledge about openings.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in event management and audio-visual services. Being knowledgeable about current tools and techniques will make you stand out as a candidate who is ready to contribute from day one.
✨Tip Number 3
Prepare to discuss your previous experiences in managing events and technical setups during interviews. Have specific examples ready that showcase your problem-solving skills and ability to work under pressure, as these are crucial for the role.
✨Tip Number 4
Research Encore and its values thoroughly. Understanding their commitment to inclusivity and customer connection will help you align your responses during interviews, demonstrating that you are a good cultural fit for the company.
We think you need these skills to ace Technical Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AV/live events and team management. Emphasise any roles where you've worked in the service and hospitality industry, as well as your technical skills related to event planning.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event management and your understanding of the role. Mention specific experiences that demonstrate your ability to handle technical issues and client relations effectively.
Showcase Your Technical Skills: In your application, include details about your technical expertise, especially in audio-visual setups and equipment management. Highlight any relevant certifications or training that would make you a strong candidate.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Encore Canada
✨Showcase Your Technical Knowledge
As a Technical Events Manager, it's crucial to demonstrate your understanding of audio-visual equipment and live event production. Be prepared to discuss specific technologies you've worked with and how you've solved technical issues in past events.
✨Highlight Your Client Management Skills
Since you'll be the main point of contact for clients, share examples of how you've successfully managed client relationships in previous roles. Discuss how you ensure client expectations are met and how you handle feedback post-event.
✨Demonstrate Your Sales Acumen
This role involves upselling services and maximising revenue. Prepare to talk about your experience in sales, particularly in the events or hospitality sector, and provide examples of how you've increased sales through effective client engagement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-time situations. Think of scenarios where you've had to manage unexpected challenges during an event and how you handled them, showcasing your ability to stay calm under pressure.
