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- Tasks: Deploy the Encord platform and drive customer adoption in a fast-paced environment.
- Company: Join Encord, a cutting-edge AI infrastructure company backed by top investors.
- Benefits: Competitive salary, equity, 25 days leave, and annual learning budget.
- Why this job: Be part of a world-class team shaping the future of AI technology.
- Qualifications: 2-8 years in a client-facing role with strong communication skills.
- Other info: Enjoy a vibrant office culture with regular socials and career growth opportunities.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Join us in building the AI infrastructure of the future. The biggest challenge AI companies face today is data quality. Success of any AI application relies on the quality of the model's training data. For 95% of teams, this step is the most costly and timeâconsuming to get their product to market.
As exâcomputer scientists, physicists, and quants, we felt firsthand how the lack of tools to prepare quality training data was impeding progress. AI today is what the early days of computing were likeâpotential clear, tools primitive. This is why we started Encord.
We are a team of 100+ working at the cutting edge of multimodal and visual AI. Encord is backed by top investors, including CRV, Y Combinator, and Next47.
We're looking for an exceptional CS Associate to join our postâsales team. You'll deploy the Encord platform, work with large customers to drive adoption, and accelerate your career in a fastâpaced environment.
You will own the deployment of the Encord platform, working with some of our largest customers to drive adoption and valueâdelivery. You'll become a product expert, and work with internal teams (technical & commercial) to build a wellâoiled engine that consistently enables customers to get up and running successfully, at scale.
You will handle operational work (running onboardings and demos, ensuring integrations are set up correctly, guiding tech teams through best practices) and strategic work (ideating and executing success plans, expanding connections across our customer base).
Join Encord at an inflection pointâover the last 18 months we've built a worldâclass team, raised $30M Series B, and onboarded hundreds of leading AI companies.
About You
- 2-8 years of experience in a clientâfacing role in a highâintensity, fastâpaced environment.
- Comfortable handling inâtheâweeds product configuration queries and communicating to executives.
- Great communicator who enjoys running demos, hosting workshops, and building relationships with customers.
- Derives energy from owning and successfully completing projects; balances detail-focus with bigâpicture thinking.
- Highly organized and excellent at managing time across many competing priorities.
- Ambitious, cares about career growth, and willing to work hard and take on challenging problems.
- Consistently performed in the top percentile of any environment.
What We Offer
- Competitive salary and equity in a hyperâgrowth business.
- Strong inâperson culture: most team members in office 3+ days a week.
- 25 days annual leave + public holidays.
- Annual learning and development budget.
- Paid trips to visit prospects, attend conferences, host events across UK, Europe and US.
- Company lunches twice a week.
- Monthly socials & biâannual offâsites.
Seniority level: Entry level
Employment type: Fullâtime
Job function: Other, Software Development
CS Associate in London employer: Encord
Contact Detail:
Encord Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land CS Associate in London
â¨Tip Number 1
Network like a pro! Reach out to current employees at Encord on LinkedIn, and ask them about their experiences. A friendly chat can give you insider info and might even lead to a referral!
â¨Tip Number 2
Prepare for the interview by understanding Encord's platform inside out. Familiarise yourself with their products and think of ways you can add value as a CS Associate. Show them youâre not just another candidate!
â¨Tip Number 3
Practice your demo skills! Since you'll be running demos and workshops, get comfortable presenting. You could even do mock demos with friends or family to build your confidence.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre genuinely interested in joining the team at Encord.
We think you need these skills to ace CS Associate in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of CS Associate. Highlight your experience in client-facing roles and any relevant technical skills that align with our needs at Encord.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about AI and how your background makes you a great fit for our team. Show us your personality and enthusiasm for the role!
Showcase Your Communication Skills: Since this role involves running demos and hosting workshops, make sure your application reflects your communication prowess. Use clear, concise language and demonstrate your ability to engage with different audiences.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Itâs the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Encord
â¨Know the Product Inside Out
Before your interview, make sure you understand the Encord platform thoroughly. Familiarise yourself with its features, benefits, and how it addresses data quality challenges in AI. This will not only help you answer questions confidently but also show your genuine interest in the role.
â¨Prepare for Client-Facing Scenarios
Since the role involves working closely with customers, think of examples from your past experiences where you've successfully managed client relationships or resolved issues. Be ready to discuss how you would handle product configuration queries and communicate effectively with both technical teams and executives.
â¨Showcase Your Organisational Skills
The job requires juggling multiple priorities, so be prepared to demonstrate your time management skills. Share specific strategies you use to stay organised and ensure that projects are completed on time, especially in a fast-paced environment.
â¨Express Your Ambition and Growth Mindset
Encord is looking for someone who is ambitious and eager to grow. During the interview, convey your career aspirations and how this role aligns with your goals. Discuss any relevant learning experiences or challenges you've taken on that showcase your willingness to work hard and tackle complex problems.
