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For Companies At a Glance
- Tasks: Own the deployment of our AI platform and drive customer success.
- Company: Join Encord, a leading AI data platform trusted by top companies.
- Benefits: Competitive salary, equity, 25 days leave, and a vibrant office culture.
- Other info: Enjoy team lunches, monthly socials, and opportunities for travel across Europe.
- Why this job: Make a real impact in AI while accelerating your career in a fast-paced environment.
- Qualifications: 3-8 years in a client-facing technical role with strong communication skills.
The predicted salary is between 60000 - 80000 ÂŁ per year.
About us
Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We are an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.
The role
We are looking for an exceptional Forward Deployed Engineer (FDE) to join our product engineering team. Our FDEs own the deployment of the Encord platform in our most strategic and advanced use cases — working with customers daily to drive adoption and value delivery. As an early member of the Forward Deployed team, you will have an outsized impact shaping a critical function for Encord and our customers, and stepping into a role which can accelerate your career in a fast‑paced, high‑growth environment. You will become a product expert and work with internal teams — both technical and commercial — to build a well‑oiled engine that consistently enables customers to get up and running successfully, at scale. As an end‑to‑end owner of the deployment process, you will work across a variety of problems: technical engineering, operational excellence, and strategic product work. Expect to build data integrations, guide customers with best practices, demo the product, and contribute to the product roadmap.
What you will do
- Own the end‑to‑end deployment of the Encord platform for our most strategic customers
- Build data integrations and technical solutions to support customer onboarding and adoption
- Guide customers with best practices, run demos, and host workshops
- Communicate project plans and progress to both technical teams and executive stakeholders
- Collaborate closely with product, engineering, and commercial teams to feed customer insights back into the roadmap
- Help define and scale the Forward Deployed function as an early team member
Who we are looking for
- Strong experience in a client‑facing role in a high‑intensity, fast‑paced environment
- Equally comfortable handling in‑the‑weeds product configuration queries and communicating with executives about a project plan
- A great communicator who is motivated by building customer relationships and solving customer problems
- Highly organized with strong time management across many competing priorities
- Energized by owning and successfully completing projects, with the ability to balance detail‑focus and big‑picture thinking
- Ambitious, hardworking, and consistently performed in the top percentile of whatever environment you have been in — whether in academia, business, sport, or work
Experience requirements
- 3–8 years in a technical, client‑facing or solutions engineering role
- Experience building or working with data integrations and APIs
- Strong written and verbal communication skills
- Ability to thrive in ambiguity and take ownership without being told what to do
- Prior experience at a high‑growth startup is a plus
Why Encord
- Competitive salary, commission, and meaningful equity in a high‑growth startup
- Strong in‑person culture — most of the team works from our London office 4+ days/week
- 25 days annual leave + UK public holidays
- Annual learning & development budget
- Travel for customer visits, events, and conferences across the UK and Europe
- Company lunches twice a week
- Monthly socials & bi‑annual team offsites
Forward Deployed Engineer, London employer: Encord
Contact Detail:
Encord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Forward Deployed Engineer, London
✨Tip Number 1
Network like a pro! Reach out to current employees at Encord on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding Encord's platform inside out. Familiarise yourself with their data integration processes and think of ways you can contribute to their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves client-facing interactions, be ready to demonstrate how you can explain complex technical concepts in simple terms. Role-play with a friend or record yourself to improve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Encord team.
We think you need these skills to ace Forward Deployed Engineer, London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Forward Deployed Engineer role. Highlight your experience in client-facing roles and any technical skills that align with what we’re looking for. This shows us you’re genuinely interested and have done your homework!
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers and internal teams, it’s crucial to demonstrate your communication prowess. Use clear, concise language in your application and provide examples of how you've effectively communicated in past roles.
Highlight Problem-Solving Experience: We love candidates who can think on their feet! Share specific instances where you’ve tackled challenges or improved processes in previous jobs. This will help us see how you can contribute to our team and support our customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes it easier for us to keep track of all applications.
How to prepare for a job interview at Encord
✨Know the Product Inside Out
Before your interview, make sure you understand Encord's platform and how it fits into the AI lifecycle. Familiarise yourself with its features, benefits, and the types of customers it serves. This will help you speak confidently about how you can contribute to customer onboarding and adoption.
✨Showcase Your Client-Facing Experience
Prepare examples from your past roles where you've successfully managed client relationships or solved customer problems. Highlight specific situations where you had to balance technical details with high-level communication, as this is crucial for a Forward Deployed Engineer.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've tackled complex challenges in previous positions. Think of scenarios where you had to build data integrations or navigate ambiguity. This will show your potential employer that you can thrive in a fast-paced environment and take ownership of projects.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest in the position but also gives you a chance to assess if Encord is the right fit for you. Consider asking about their approach to customer feedback and how it influences the product roadmap.