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For Companies At a Glance
- Tasks: Manage B2B customer accounts, drive sales, and earn uncapped commission.
- Company: Join a fast-growing telecoms and IT provider with a vibrant office culture.
- Benefits: Enjoy uncapped commission, 23 days holiday, and perks like discounts and healthcare.
- Why this job: Make an impact in a dynamic role while building relationships and earning great rewards.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Full training provided with clear career progression and regular social events.
Join a fast-growing telecoms and IT provider as an Internal Account Manager, managing existing B2B customers, driving sales, and earning uncapped commission in a thriving office-based role.
Telford - Office-based Full time, permanent position (Monday – Friday, 37.5 hours)
Up to £28,000 basic salary
Uncapped commission (OTE £10,000+ per annum, realistic OTE up to £38,000)
Please Note: Applicants must be authorised to work in the UK.
At Enconvo, communication is at the heart of everything we do. We provide cloud phone systems, broadband, mobile, and IT solutions that help businesses stay connected, productive, and ready to scale.
The Role
This is a sales-led Internal Account Manager role, focused on growing and retaining an existing portfolio of business customers. You'll drive revenue through renewals, re-signs, upselling, and cross-selling additional products and services.
Key Responsibilities:
- Manage and grow revenue from an assigned portfolio of B2B customers
- Identify and close opportunities through renewals, re-signs, upselling, and cross-selling
- Deliver structured outbound sales campaigns aligned to business priorities
- Build, manage, and maintain an accurate sales pipeline using CRM systems
- Act as the main commercial contact for customers, understanding needs and driving retention
- Consistently work towards sales targets and performance KPIs
The Ideal Candidate
You're commercially minded, target-driven, and motivated by commission. You enjoy building relationships, spotting opportunities, and turning conversations into sales.
About you:
- Experience in a sales-driven role (account management, internal sales, telesales, or B2B sales)
- Proven success in upselling and retaining existing customers
- Strong communication and negotiation skills
- A proactive, organised approach with good CRM and pipeline management
- Motivation to exceed targets and earn uncapped commission
- Experience in telecoms, IT, or managed services (desirable but not essential)
Benefits:
- Uncapped commission with clear, achievable targets
- 23 days holiday plus your birthday off (with additional leave for long service)
- Option to buy extra annual leave
- Enhanced maternity, paternity, and adoption pay
- Salary sacrifice pension, healthcare, and life cover
- Perkbox discounts and employee benefits
- No evenings, weekends, or travel
- Full training and clear career progression opportunities
- Regular team and company-wide social events
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.
You must be authorised to work in the UK. No agencies please.
Internal Account Manager in Telford employer: Enconvo
Contact Detail:
Enconvo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager in Telford
✨Tip Number 1
Get to know the company inside out! Research Enconvo's products and services, especially their cloud phone systems and IT solutions. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Since this role is all about driving sales, make sure you can confidently discuss how you would upsell and retain customers. Role-play with a friend or even in front of a mirror to nail your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn and engage with their posts. This not only shows your interest but could also give you insider tips on what it’s like to work at Enconvo.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It’s a great way to stand out and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Account Manager in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Account Manager role. Highlight your sales experience, especially in B2B environments, and showcase any achievements that demonstrate your ability to upsell and retain customers.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for sales and how you can contribute to our team at Enconvo. Keep it concise but impactful!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your strong communication skills. Use clear and professional language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll receive all the info you need to complete your application successfully!
How to prepare for a job interview at Enconvo
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific examples of how you've driven revenue in previous roles, especially through upselling and retaining customers. This will show that you understand the importance of targets and can deliver results.
✨Understand the Product
Familiarise yourself with the telecoms and IT solutions offered by the company. Knowing the ins and outs of their products will help you demonstrate how you can effectively communicate their value to potential clients. It’ll also show your genuine interest in the role.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might have to handle a mock sales call or customer interaction. Practise common scenarios, focusing on how to identify customer needs and close deals. This will help you feel more confident and showcase your skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company's sales strategies or team dynamics. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values and work style.
