Senior Quality Advisor (Permanent) in London

Job Title: Senior People Advisor Reporting to: People Manager Hours of work: 37.5 hours per week (Monday to Friday) Chiswick, London (Hybrid Working – Wednesdays & Thursdays in-office) Encompass Digital Media (‘Encompass’) is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. The Senior People Advisor is a subject matter expert who is responsible for delivering efficient and high-quality HR support to managers in the UK. The Senior People Advisor will also work collaboratively with the wider APAC & EMEA People Team to support local / regional initiatives as well as global People Team projects. People Operations: Lead and advise on employee relations cases including performance, disciplinaries and absences providing managers with information, advice and administrative support to ensure best practice is followed and the desired outcome is achieved. Provide advice and support on maternity, paternity, flexible working and all other employee welfare processes. Support on TUPE process and procedures including consultations, liaising with incoming/outgoing service providers and employee data due diligence. Keep up to date with current trends and legislative changes and provide input and support to People Manager to ensure continuous improvement on HR policies and procedures. Recruitment: Manage the full recruitment lifecycle from business approval to candidate offers. Partner with recruiting managers to agree recruitment approach for each vacancy. Liaise with recruitment agencies regarding candidates and agreeing terms of business. Manage external partnerships with universities and schools to help us attract best talent for apprenticeship schemes. Prepare all offers of employment and contractual amendments, ensuring a seamless candidate handover to the HR Specialist for onboarding and contract change processes. Ensure all UK new starters have adequate RTW on or before day one, deliver first day HR Inductions, and ensure all arrangements are in place for a positive new employee experience. Support and guide managers during the probation process, ensuring performance concerns are managed accordingly. Lead the leaver process, ensuring resignations and other exits are managed appropriately, with administration tasks and system updates supported by the HR Specialist. Support managers with team engagement report analysis, feedback and action planning to drive improvements. Provide input to local and global engagement initiatives and implement locally. Policy & Documentation Partner with the People Manager to review, update and implement HR policies and procedures to ensure compliance with current UK legislation and best practice. Compensation ~ Provide benchmarking data and recommendations for salaries that are competitive with the market and in line with external data HR Data & HRIS: Improve and maintain data collection and retention, ensuring accurate records exist and one source of truth is maintained on our HRIS. Manage the use of our existing HRIS and proactively support the build and implementation of a new global HRIS. Ensure all compliance requirements and regulatory expectations are met. Advise and support managers to adhere to IR35 legislation for off payroll working. Provide day to day operational support to ensure the smooth running of the HR function, including preparing and submitting payroll changes to the payroll vendor. Support HR projects and initiatives, as required. Assist with various HR matters for the overseas radio site as needed. Proven HR generalist experience working in a fast paced and rapidly changing business environment Knowledge of the broadcast industry and working in a shift-based environment is advantageous Confidence to coach managers through HR policies & procedures Excellent Microsoft Excel and Word skills Competitive salary ~25 days annual leave per annum (pro-rata) plus bank holidays ~ Matched up to 5% pension contributions and independent pension advice ~ Medical benefits including – Eye care vouchers, Health Cash Plan, Income Protection & Life Assurance ~ Cycle to Work scheme ~ Season ticket loan ~ Performance recognition awards and more!