Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage multiple channel playouts for high-profile live sports and news events.
- Company: Join Encompass Digital Media, a leader in video and audio solutions.
- Benefits: Enjoy 264 hours of annual leave, health benefits, and pension contributions.
- Why this job: Be part of a dynamic team delivering content across various platforms.
- Qualifications: Experience in multi-channel transmission and strong communication skills required.
- Other info: Opportunities for training, wellness events, and performance recognition.
The predicted salary is between 36000 - 60000 £ per year.
About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible.
Main Purpose: The Master Control Operator will manage multiple channel playouts in accordance with Encompass and Client standard operating procedures.
Principal Responsibilities:
- Be prepared and able to work in a 24/7 environment on a rotational shift pattern.
- Responsible for a multi-client, multi-channel environment, working on high profile live sports and news events.
- Monitor TX/RX feeds and maintain the on-air presence of the channels at all times.
- Ensure the supplied TX schedule is checked and executed in the required manner.
- Perform service recovery when required to minimise outages.
- React to automation warnings in the required manner.
- Raise any technical issues to the Senior TX staff or Operations Manager as per standard operational procedures.
- Identify and request missing materials and perform last minute changes.
- Complete daily Transmission outage logs and reports.
- Ensure that any issues awaiting resolution are handed over to the next shift.
- Assist in other operational roles within the department as and when required.
- Liaise with Clients and Internal departments in a professional manner.
- Train new staff as and when required.
- Ensure all media schedules are prepared for playout and conform to Ofcom and specific client guidelines.
- Carry out other duties that management may from time to time reasonably require.
Experience/Knowledge:
- Must have previous multi-channel, fully automated transmission experience.
- Experience with Pebble Beach Marina and Clarity an advantage.
- A good operational knowledge of transmission technologies.
- Previous experience of liaising with clients.
- Knowledge of Ofcom channel guidelines.
Personal Skills:
- Excellent communication skills.
- Comfortable in a team environment.
- Hold themselves accountable for results.
- Ability to identify alternatives and apply initiative.
- Decision making and editorial policy judgement.
- Strong organisational and interpersonal skills.
- Innovative approach to work and problems.
- Excellent attention to detail and ability to work well under pressure.
- Proactive approach to the daily challenges of a multichannel environment.
- Commitment to continuous improvement.
Benefits include: 264 hours annual leave per annum, inclusive of bank holidays; Matched up to 5% pension contributions and independent pension advice; Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme; Income protection and life assurance benefits; Regular wellness and engagement events; Performance recognition awards.
Master Control Operator employer: Encompass Digital Media, Inc.
Contact Detail:
Encompass Digital Media, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Control Operator
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Encompass Digital Media. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on transmission technologies and be ready to discuss your experience with multi-channel environments. Show them you’re the perfect fit for managing those high-profile live events.
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, demonstrate how you’ve effectively liaised with clients or handled pressure in previous roles. They want to see you can keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Encompass Digital Media.
We think you need these skills to ace Master Control Operator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working in a fast-paced environment like ours. Share why you’re drawn to the Master Control Operator position and how your skills align with our mission.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your previous experience with multi-channel transmission and any relevant technologies like Pebble Beach Marina. We love seeing how your background fits into what we do at Encompass!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Encompass Digital Media.
How to prepare for a job interview at Encompass Digital Media, Inc.
✨Know Your Tech
Make sure you brush up on your knowledge of transmission technologies, especially if you've worked with systems like Pebble Beach Marina and Clarity. Being able to discuss your hands-on experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since you'll be liaising with clients and internal departments, it's crucial to demonstrate your excellent communication skills during the interview. Practice articulating your thoughts clearly and confidently, and be prepared to give examples of how you've successfully communicated in past roles.
✨Prepare for Pressure
The role involves working under pressure, especially during live events. Think of scenarios where you've had to make quick decisions or manage multiple tasks simultaneously. Share these experiences to highlight your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
Being comfortable in a team environment is key for this position. Be ready to discuss how you've collaborated with others in previous jobs, and maybe even share a story about training new staff or resolving conflicts within a team. This will show that you're not just a lone wolf but a team player.
