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- Tasks: Manage multiple channel playouts for live sports and news events in a dynamic environment.
- Company: Join Encompass Digital Media, a leader in video and audio solutions for global clients.
- Benefits: Enjoy 264 hours of annual leave, health benefits, and a matched pension scheme.
- Why this job: Be part of exciting live broadcasts and make a real impact in the media industry.
- Qualifications: Experience in multi-channel transmission and strong communication skills are essential.
- Other info: Work in a fast-paced, innovative team with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients' content from any source, in any format, to any destination in the most efficient and reliable way possible.
Main Purpose: The Master Control Operator will manage multiple channel playouts in accordance with Encompass and Client standard operating procedures.
Principal Responsibilities:
- Be prepared and able to work in a 24/7 environment on a rotational shift pattern.
- Responsible for a multi-client, multi-channel environment, working on high profile live sports and news events.
- Monitor TX/RX feeds and maintain the on-air presence of the channels at all times.
- Ensure the supplied TX schedule is checked and executed in the required manner.
- Perform service recovery when required to minimise outages.
- React to automation warnings in the required manner.
- Raise any technical issues to the Senior TX staff or Operations Manager as per standard operational procedures.
- Identify and request missing materials and perform last minute changes.
- Complete daily Transmission outage logs and reports.
- Ensure that any issues awaiting resolution are handed over to the next shift.
- Assist in other operational roles within the department as and when required.
- Liaise with Clients and Internal departments in a professional manner.
- Train new staff as and when required.
- Ensure all media schedules are prepared for playout and conform to Ofcom and specific client guidelines.
- Carry out other duties that management may from time to time reasonably require.
Experience/Knowledge:
- Must have previous multi-channel, fully automated transmission experience.
- Experience with Pebble Beach Marina and Clarity an advantage.
- A good operational knowledge of transmission technologies.
- Previous experience of liaising with clients.
- Knowledge of Ofcom channel guidelines.
Personal Skills:
- Excellent communication skills.
- Comfortable in a team environment.
- Hold themselves accountable for results.
- Ability to identify alternatives and apply initiative.
- Decision making and editorial policy judgement.
- Strong organisational and interpersonal skills.
- Innovative approach to work and problems.
- Excellent attention to detail and ability to work well under pressure.
- Proactive approach to the daily challenges of a multichannel environment.
- Commitment to continuous improvement.
Benefits include: 264 hours annual leave per annum, inclusive of bank holidays; Matched up to 5% pension contributions and independent pension advice; Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme; Income protection and life assurance benefits; Regular wellness and engagement events; Performance recognition awards.
Transmission Controller (Master Control Operator) in London employer: Encompass Digital Media, Inc.
Contact Detail:
Encompass Digital Media, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transmission Controller (Master Control Operator) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Encompass Digital Media. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you've got experience with multi-channel transmission or tools like Pebble Beach Marina, make sure to highlight that in conversations. We want to see how you can bring value to our team!
✨Tip Number 3
Be ready for anything! The role involves working in a fast-paced environment, so practice staying calm under pressure. Share examples of how you've handled tight deadlines or unexpected challenges in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Encompass Digital Media.
We think you need these skills to ace Transmission Controller (Master Control Operator) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working in a dynamic environment like ours, especially with live sports and news events.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in multi-channel transmission. We love seeing how your skills align with our needs, so don’t hold back on showcasing your expertise!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, we’re looking for attention to detail!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Encompass Digital Media, Inc.
✨Know Your Tech
Make sure you brush up on your knowledge of transmission technologies, especially if you've worked with systems like Pebble Beach Marina and Clarity. Being able to discuss your hands-on experience with these tools will show that you're not just familiar with the theory but can also apply it in a real-world setting.
✨Showcase Your Communication Skills
As a Master Control Operator, you'll need to liaise with clients and internal teams regularly. Prepare examples of how you've effectively communicated in past roles, especially during high-pressure situations. This will demonstrate your ability to maintain professionalism and clarity under stress.
✨Be Ready for Shift Work
Since this role involves working in a 24/7 environment, be prepared to discuss your flexibility and experience with shift patterns. Share any relevant experiences where you've successfully managed your time and responsibilities across different shifts.
✨Attention to Detail is Key
Highlight your attention to detail by preparing for questions about how you've handled service recovery or managed last-minute changes in previous roles. Use specific examples to illustrate your proactive approach and commitment to maintaining high standards, especially during live events.
