VP Product

VP Product

Department: Executive

Employment Type: Full Time

Location: London

Reporting To: CEO

Description

Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles.

Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass, the world’s leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation.

With offices in Amsterdam, Belgrade, Glasgow, London, New York, Singapore and Sydney, we are a rapidly growing international company offering a chance to be part of our success – read on if you think you’re up for the challenge.

Role Briefing:

Encompass is seeking an experienced VP of Product to lead our product organization and play a crucial role in setting product strategy, prioritizing features, and coordinating resources to ensure we deliver products that align with our vision, mission, and business goals.

The ideal candidate can translate our company vision into longer-term roadmaps, has excellent project management skills, is a problem solver, an excellent communicator, a leader, and is driven to optimize. You should have experience leading agile development efforts in a high-growth company, ideally in an emerging category.

If you are passionate about having a massive impact in a high-growth scale-up, this role offers challenges and rewards in equal measure.

Key Responsibilities of the VP Product role:

Strategic Product Leadership

• Define and articulate the product vision in alignment with the company’s business objectives, continuing our mission to replace inefficient and error-prone manual KYC processes with Corporate Digital Identity (CDI).
• Develop a comprehensive product roadmap that balances innovation, market demands, and business growth.

Market Analysis and Positioning

• Conduct market research to understand industry trends, competitive landscape, and customer needs.
• Ensure the company\’s products maintain a competitive edge in the fintech space.

Cross-Functional Collaboration

• Build, mentor, and manage a high-performing product management team.
• Foster a culture of innovation, collaboration, and accountability.

Stakeholder Alignment

• Collaborate with executives, engineering, sales, marketing, and operations to ensure alignment on product goals and priorities.
• Act as the primary advocate for the product, bridging gaps between technical teams and non-technical stakeholders.

Execution and Delivery

• Drive the product development lifecycle, from ideation to launch, ensuring timely and high-quality delivery.
• Establish and refine product management processes, ensuring agility and adaptability in a scaling environment.

Metrics and Performance

• Define and track key product KPIs (e.g., adoption rates, retention, NPS, revenue impact).
• Continuously measure product performance and leverage data-driven insights to optimize and iterate.

Customer Advocacy

• Serve as the voice of the customer, ensuring that user feedback and pain points inform product decisions.
• Champion user experience (UX) and accessibility to enhance customer satisfaction and loyalty.

Regulatory and Compliance Awareness

• Ensure all products meet regulatory and compliance requirements specific to the fintech industry.
• Work closely with legal and compliance teams to mitigate risks.

To be successful in this role, you will display the following attributes:

The VP Product will possess a blend of visionary leadership, deep technical expertise, and an acute understanding of both the financial industry and customer needs.

• Strategic Thinker: Able to define and articulate a clear product vision that aligns with the company’s overall strategy. They anticipate market trends, regulatory changes, and technological advancements, and they use this foresight to guide product development.
• Inspiring Leader: Motivates and inspires product teams, fostering a culture of innovation, collaboration, and continuous improvement.
• Financial Acumen: Possesses a thorough understanding of financial products, services, and regulations, specifically within the KYC, AML, Fincrime space. This includes knowledge of banking, payments, investments, lending, insurance, and other key areas within fintech.
• Tech-Savvy: Well-versed in modern technologies, especially those critical to fintech. You can make informed decisions about technology stacks and product architecture.
• Data-Driven: Utilizes data and analytics to inform product decisions. You will have the ability to interpret data, understand customer behaviour, and use insights to optimize products.
• Empathy for Users: Deeply understands the needs, pain points, and behaviours of the target audience. The VP Product should prioritize user experience (UX) and design products that offer intuitive, seamless, and valuable experiences.
• Customer Advocacy: Acts as the voice of the customer within the company, ensuring that customer feedback is incorporated into the product development process and that the final product meets or exceeds customer expectations.
• Innovative: Constantly seeks to innovate, exploring new product ideas, experimenting with emerging technologies, and adapting to the rapidly changing fintech landscape.
• Agile: Skilled in agile methodologies, the VP Product should be able to pivot quickly in response to new data, market shifts, or competitive pressures. Can foster an environment where teams can iterate rapidly and deliver products in a lean and efficient manner.
• Commercially Savvy: Balances creativity with commercial pragmatism. The VP Product should ensure that products are not only innovative but also viable, scalable, and profitable. They should understand revenue models, pricing strategies, and cost management.
• Stakeholder Management: Manages relationships with key stakeholders, including investors, partners, and clients. You should be able to communicate product strategy and performance effectively to both technical and non-technical audiences.
• Proven Experience: Demonstrates a history of successful product launches within the Regtech, Fincrime, KYC, Identity Verification or AML space. You should have a track record of driving significant product improvements and business outcomes.

How to Apply:

If you’re an experienced Product Leader passionate about Fincrime / Fintech we’d love to hear from you. Please submit your resume by applying here or contact our talent team on for a discrete conversation.

Equal Opportunities: We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic.

If you require any adjustments during the recruitment process to ensure an equitable experience, please let us know.

Join us in creating an environment where everyone can contribute their best work.

*Please note, we are not looking for agency assistance on these roles and will not accept any speculative CVs shared.

We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well-rounded benefits package. Below are some of what we currently offer:

• Participation in our industry leading share options scheme
• Private Medical Plan
• 20 days a year Work From Anywhere policy for all staff
• Flexible-first working policy
• Enhanced annual, personal and parental leave schemes.
• Paid volunteering leave programme
• Employer recognition and employee assistance programmes

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