Senior Product Manager

Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass, the world’s leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation.

We are looking for a Senior Product Manager to own and drive our Public Automation and Private Outreach KYC product strategy, ensuring we deliver market-leading solutions for identity verification, risk assessment, and compliance automation. You will collaborate with cross-functional teams, including engineering, data science, sales, and compliance, to develop innovative solutions that enhance customer experiences and regulatory adherence. You will be capable of thinking both broadly about a platform, but also specifically about applications within that platform, ensuring holistic thinking about deployment, use cases and how evolving customers might choose to use and deploy such a solution.

How this role will have impact:

• Product Strategy & Roadmap: Define and execute the product vision, strategy, and roadmap for KYC solutions, aligning with business goals and customer needs.
• Market & Regulatory Analysis: Stay ahead of evolving KYC regulations and industry trends, ensuring our solutions remain compliant and competitive.
• Customer-Centric Development: Engage with customers, partners, and internal stakeholders to understand pain points, gather feedback, and prioritise features.
• Cross-functional Collaboration: Work closely with engineering and design teams to deliver high-quality, scalable, and secure KYC solutions.
• Data-Driven Decision Making: Leverage data and analytics to measure product performance, optimise workflows, and drive continuous improvement.
• Partnership Management: Collaborate with third-party data providers, identity verification services, and regulatory bodies to enhance product offerings.
• Go-to-Market Execution: Support sales, marketing, and customer success teams with product positioning, messaging, and enablement materials.

Experience and Behaviours to be successful:

• In-depth Understanding of the RegTech landscape: Possesses extensive knowledge of the operational processes, challenges, regulatory frameworks, and emerging trends within Fincrime, Regtech or Client Onboarding.
• Product Vision and Market Alignment: Capable of identifying customer pain points and translating them into innovative product solutions that align with both regulatory requirements and commercial goals.
• Enterprise Software Delivery at Scale: Demonstrated ability to deliver robust enterprise software solutions at scale, ensuring both high quality and operational maturity.
• Marketing and Strategic Positioning: Strong appreciation for marketing strategy, brand messaging, and product positioning.
• Experience with Distributed Teams: Successful track record of working with remote and globally distributed teams.
• Results-Driven Execution: Skilled in partnering with Product, Engineering, and cross-functional teams to ensure the delivery of the product vision.
• Collaboration and Communication: Excellent communication skills with the ability to effectively engage and influence cross-functional teams.
• Data-Driven Decision Making: Strong attention to detail with excellent problem-solving and analytical abilities.
• Commercial and Strategic Mindset: Highly logical, organised, and commercially aware, with a sharp understanding of market dynamics and business priorities.

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you require any adjustments during the recruitment process to ensure an equitable experience, please let us know. Join us in creating an environment where everyone can contribute their best work.

We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well-rounded benefits package. Below are some of what we currently offer:

• Participation in our industry leading share options scheme
• Private Medical Plan
• 20 days a year Work From Anywhere policy for all staff
• Flexible-first working policy
• Enhanced annual, personal and parental leave schemes.
• Paid volunteering leave programme
• Employer recognition and employee assistance programmes