At a Glance
- Tasks: Support and maintain AWS infrastructure while providing technical support to colleagues and clients.
- Company: enCircle, a trusted provider of secure digital services for public sector organisations.
- Benefits: Up to £30K salary, 100% remote work, home office support, and ongoing professional development.
- Other info: Be part of a supportive team that values personal development and career growth.
- Why this job: Join a relaxed culture where you can grow your skills and make a real impact.
- Qualifications: Experience in IT support with hands-on knowledge of AWS and cybersecurity tools.
The predicted salary is between 25000 - 30000 £ per year.
Infrastructure & Security Support Specialist | Up to £30K | 100% Remote | Relaxed Culture | Real Career Growth
Grow your skills. Build your confidence. Make an impact that matters.
At enCircle, we design, build, and manage secure digital services for UK Police Forces, Central Government, and Local Authorities. Since 2004, we’ve helped public sector organisations deliver online services that millions rely on every day — safely and reliably.
We’re now looking for an Infrastructure & Security Support Specialist — perfect for someone in 1st Line Support (or similar) who wants to learn, grow, and move towards 2nd Line, cloud infrastructure, and security work.
You’ll join a friendly, supportive team that values balance, trust, and personal development. We don’t micromanage — we help you grow at your own pace, providing the space, training, and encouragement to build a career you’re proud of.
Why You’ll Love Working Here:
- Salary £25K–£30K (depending on experience).
- 100% remote working — we trust you to manage your time.
- Relaxed, down-to-earth culture with a focus on wellbeing.
- Home office support and company pension.
- Ongoing professional development and funded certifications (AWS, security, etc.).
- Work that makes a difference to how citizens access vital public services.
- Be part of a company that holds ISO 9001, ISO 27001, and Cyber Essentials Plus certifications.
Key Responsibilities of the Infrastructure & Security Support Specialist:
- Supporting and maintaining the AWS infrastructure that powers live government websites.
- Providing 1st and 2nd line technical support to colleagues and clients.
- Assisting with applying security patches and updates for WordPress and Drupal sites.
- Helping monitor security alerts and incidents — learning from experienced engineers.
- Supporting Docker-based web environments (nginx, WordPress, Drupal, MariaDB).
- Learning how to meet key government security standards (ISO 27001, Cyber Essentials Plus).
What We’re Looking For:
- Commercial experience in IT support (1st Line, Service Desk, or similar) with a clear track record of solving technical issues in live business environments.
- Practical, hands-on experience with AWS infrastructure and cybersecurity tools — we’re looking for candidates who have actively worked with AWS environments, not just studied or experimented with them.
- A curious mindset and eagerness to learn new tools and technologies.
- A calm, reliable approach to solving problems.
- Great communication skills and a team-first attitude.
- You must be a UK resident and eligible to work in the UK.
A Supportive Place to Build Your Career
At enCircle, we believe in growing together. You’ll be supported by approachable mentors, encouraged to ask questions, and given time to build your confidence and skills in a safe, trusted environment.
If you’re ready to take the next step in your IT career — and you want to do it somewhere that values people just as much as technology — we’d love to hear from you.
Apply now and start your journey with a team that genuinely wants to see you succeed.
Infrastructure Support Specialist in Belfast employer: enCircle Solutions Ltd
At enCircle, we pride ourselves on being an excellent employer that fosters a relaxed and supportive work culture, allowing you to thrive in your role as an Infrastructure Support Specialist. With 100% remote working, a focus on personal development, and opportunities for ongoing professional training, we empower our employees to grow their skills and advance their careers while making a meaningful impact on public services. Join us and be part of a team that values trust, balance, and your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Support Specialist in Belfast
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what enCircle Solutions Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges enCircle Solutions Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at enCircle Solutions Ltd!
✨Direct Apply to enCircle Solutions Ltd
Let's not forget to apply directly through the enCircle Solutions Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Support Specialist in Belfast
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at enCircle Solutions Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at enCircle Solutions Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at enCircle Solutions Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
