At a Glance
- Tasks: Provide onsite and remote IT support across various technology domains.
- Company: Join Encirc, a leader in sustainable glass manufacturing and logistics.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact in a forward-thinking company prioritising sustainability.
- Qualifications: Experience in IT support and knowledge of networking and Windows technologies.
The predicted salary is between 30000 - 40000 £ per year.
As our next Technical Services Engineer, you will provide onsite and remote support as part of our Infrastructure team, addressing IT issues across various technology domains, including Office 365, networking, Windows desktop support, and backups.
Hours: Mon-Thurs 8am-5pm, Fri 8am-2.30pm - Due to the nature of this role you will be working on site 5 days a week.
The Key Requirements:
- An understanding of and experience with support and implementation of parts of the following technology areas:
- VMware; management, and deployment of Virtual Machines.
- O365
- Automated Patch management via WSUS and third-party tools.
- End user support i.e. Windows 10/ Windows 11, VPN, account administration etc.
- Network technologies i.e. TCP/IP, VPN, DHCP/DNS, Firewall etc.
- Windows Server technologies (Active Directory, Group Policies, Remote Desktop Services, etc.).
- Backup technology (Veeam).
- A methodical troubleshooting approach and strong attention to detail.
- Qualifications in Microsoft, Cisco, VMware & Veeam certifications (desirable but not required).
- An ability to work to tight deadlines and manage priorities.
- Up to date knowledge of technologies.
- Good problem solving and decision-making skills.
- Ability to work to tight deadlines.
About the company:
At Encirc, we make, fill, and move glass. Part of the Vidrala group, we are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food, and beverages industries. With over 2,000 employees, we operate from our three purpose-built sites: Derrylin, Co Fermanagh; Elton, Cheshire, and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year. Our collective purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future.
Joining Encirc means you will be joining a business with a bespoke, 360-approach to the beverage supply chain, spanning filling, warehousing, and logistics. Reducing the road miles and carbon footprint of our customers' products, we are conscious disruptors prioritising sustainability and modern technology. As a forward-thinking and sustainable business, we are committed to achieving zero emissions by 2030.
Our Values:
At Encirc, we're proud to be a forward-thinking manufacturer in a world that's increasingly socially and environmentally conscious. Our culture is built around six core values that sit at the heart of everything we do. They guide how we work, how we make decisions, and how we support one another-helping us create a workplace where everyone can thrive. These values aren't just words on a wall; they're lived, shared, and championed across the business, shaping our mindset and inspiring us to keep making Encirc great for everyone.
Equal Opportunities: Encirc is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability, or religion. We also want to ensure our recruitment process is accessible to everyone.
Next steps: Click apply, submitting an up-to-date CV tailored to this job opportunity. You can expect to receive an update on your application within two working days. We will contact you via email, so if you don't hear from us, please check your junk mail. We look forward to hearing from you.
Technical Services Engineer in Chester employer: Encirc
At Encirc, we pride ourselves on being a forward-thinking employer that values sustainability and innovation. As a Technical Services Engineer, you will thrive in a collaborative environment where your contributions directly impact our mission to achieve zero emissions by 2030. With a strong focus on employee growth, we offer opportunities for professional development and a supportive culture that champions diversity and inclusion, making Encirc an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Engineer in Chester
✨Tip Number 1
Get to know the company inside out! Research Encirc's values and sustainability goals. When you understand what makes us tick, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your troubleshooting skills! Since this role is all about solving IT issues, brush up on your knowledge of VMware, O365, and networking. Be ready to share examples of how you've tackled similar challenges in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Encirc. Don’t forget to follow up if you haven’t heard back within a few days!
We think you need these skills to ace Technical Services Engineer in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored specifically for the Technical Services Engineer role. Highlight your experience with technologies like VMware, O365, and Windows support to show us you’re the right fit!
Show Off Your Skills:Don’t just list your qualifications; demonstrate how you've used them in real-world scenarios. We love seeing problem-solving skills in action, so share examples of how you've tackled IT issues before.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Make it easy for us to see why you’re a great candidate!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Encirc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of VMware, Office 365, and networking technologies. Be ready to discuss your experience with these tools and how you've used them in past roles. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your methodical troubleshooting approach and highlight your attention to detail.
✨Understand the Company Culture
Familiarise yourself with Encirc's values and their commitment to sustainability. Think about how your personal values align with theirs and be ready to discuss this during the interview. It shows that you're not just looking for a job, but a place where you can contribute to a greater purpose.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask your interviewers. This could be about their approach to technology, team dynamics, or future projects. It shows your genuine interest in the role and helps you assess if the company is the right fit for you.
