VAS Supervisor

Value Added Services Supervisor | Elton | Permanent | £39,000 - £41,000

Are you an experienced warehouse or logistics professional with a passion for leading teams and delivering operational excellence? We're looking for a Value Added Services Supervisor to oversee our VAS operation, ensuring customer requirements are delivered safely, accurately, and on time.

Working closely with the Value Added Services Manager, you'll lead the VAS Administration team, drive performance, maintain compliance and support continuous improvement in a fast-paced environment.

What You'll Be Doing:

• Leading Operations
  • Supervise daily Value Added Services activities and support the VAS Administration team.
  • Ensure customer requests, promotional rework, returns, and stock movements are processed accurately and on time.
  • Act as deputy for the VAS Manager when required.
• Driving Performance
  • Monitor KPIs, investigate non-conformances, and implement improvements.
  • Maintain accurate system transactions, stock control, and operational reporting.
  • Identify opportunities to improve processes and service delivery.
• Leading People
  • Coach, support, and develop team members through regular training and performance reviews.
  • Promote a culture of accountability, teamwork, and continuous improvement.
• Championing Safety
  • Ensure compliance with Health & Safety, HMRC, and company procedures.
  • Promote safe working practices and operational excellence across the department.

What We're Looking For:

• Supervisory experience within a warehouse, logistics, or value-added services environment.
• Strong leadership, organisation, and communication skills.
• Experience managing KPIs, stock control, and operational reporting.
• Knowledge of NCRs, Root Cause Analysis (RCA), and continuous improvement.
• Experience using warehouse systems such as AS400, Autostore, SAP, or similar is desirable.
• A proactive approach with a strong customer service focus and attention to detail.

Benefits:

• Annual leave package is equivalent to 23 days plus 10 bank holidays; if you work a shift pattern, your annual leave and bank holidays may be built directly into your rota.
• Free onsite gym for all employees.
• MyBenefits Reward Platform with 100s of discounts at restaurants and retailers.
• Employee Well-being benefits such as the Employee Assistance Programme.
• Pension scheme where the company contributes up to a maximum of 7%.
• Life cover at 3 times your annual salary.
• Optional partner life cover.
• Subsidised onsite staff restaurant.
• Free parking onsite.
• Salary sacrifice Electric car scheme.
• Subsidised onsite electric car charging.
• Cycle to work scheme.
• Enhanced maternity and paternity leave.
• Liftshare scheme.
• Health cash plan.
• Optional dental insurance.
• Optional Private Medical Insurance.
• Optional critical illness cover.
• Social club.

About the company:

At Encirc, we make, fill and move glass. Part of the Vidrala group, we are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food and beverages industries. With over 2,000 employees, we operate from our three purpose-built sites: Derrylin, Co Fermanagh; Elton, Cheshire and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year. Our collective purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future. Joining Encirc means you will be joining a business with a bespoke, 360-approach to the beverage supply chain, spanning filling, warehousing, and logistics. Reducing the road miles and carbon footprint of our customers' products, we are conscious disruptors prioritising sustainability and modern technology. As a forward-thinking and sustainable business, we are committed to achieving zero emissions by 2030.

Our Values:

At Encirc, we’re proud to be a forward‐thinking manufacturer in a world that’s increasingly socially and environmentally conscious. Our culture is built around six core values that sit at the heart of everything we do. They guide how we work, how we make decisions, and how we support one another—helping us create a workplace where everyone can thrive. These values aren’t just words on a wall; they’re lived, shared and championed across the business, shaping our mindset and inspiring us to keep making Encirc great for everyone.

Equal Opportunities:

Encirc is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability, or religion. We also want to ensure our recruitment process is accessible to everyone. That’s why we have partnered with Recite Me to offer an accessibility toolbar on our job search page, recruitment application system and website. The toolbar includes screen reading functionality, multiple reading aids, customisable styling options and an on-demand live translation feature that boasts over 100 languages including 65 text-to-speech and styling options.

Next steps:

Click apply, submitting an up-to-date CV tailored to this job opportunity. You can expect to receive an update on your application within two working days. We will contact you via email, so if you don’t hear from us, please check your junk mail. We look forward to hearing from you.